KM-1820 scanner setup

The following errors are simalir;

2101, 2102, 2201, 2202, 2203, 3101:

The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name correctly.

The link below takes you to Kyocera's Scan to SMB setup guide on GFBM's website (they are a Kyocera dealer). The guide setup guide is good and gives pictures and examples.

http://gfbm.net/Documents/self_help/SCAN%20TO%20SMB%20PC%20setup%20R3.pdf

I hope this is helpful,
Shawn

Instructions for registering and editing the address book (fax, email, scanning destinations) can be found on page 5-21 of the advanced operations guide wich can be down loaded from the following link; http://usa.kyoceramita.com/americas/jsp/Kyocera/resource_details.jsp?pid=14173&rid=14774. THe KM-1820 and CS-1820 are the same machines and this link is for the KM-1820.

Click this LINKfor the Scan to SMB setup guide which will walk you through the settings. If it had been working then stopped most likely just one setting has changed; the two things I would look at first is the password for the folder you are scanning to and and IP/Host Name of the computer you are scanning to.

Does your Domain require you to change your password on a regular bases? If so then the password set in the copier to access the folder on the computer may have changed and the new password needs to be set in the copier.

Also the person that setup the scanning originally may have set it to scan to the IP address of the computer you are scanning to but if the computer is setup for a dynamic IP address the IP will change from time to time and then the copier will not be able to find the computer you are scanning to. Change the IP that the copier is set to scan to, to the Host Name of the computer you are scanning to and that will no longer be an issue.

The Scan to SMB setup guide goes over these settings.

You can also call Kyocera's free help desk Monday - Friday 9 am - 6 pm EST at: 1-800-255-6482.

u need a software called scanner utility to be able to scan to a folder on the pc u connected to.Unless u scanning to e mail then ur new server has different network details

If you forgot your password, we can actually access the router web ui.

Accessing the Router's Web-based Setup Page

Step 1: Open your web browser.
Step 2:Enter your router's IP address on the address bar and press the Enter key.
NOTE: The router's default IP address is http://192.168.1.1.
Step 3: The Enter Network Password window will then appear. Type your router's User name and Password. Click OK afterwards.

Web-based Setup Page Wireless Security Options

On the web-based setup page, you'll be able to see all of your router's wireless security features. Wireless settings wherein you can see your network name and once your click wireless security sub tab under wireless page you will then see your network key or password (passphrase).

It is part of the Network User's Guide (section 10) and the Software User's Guide (section 3 for a PC using Windows, Section 8 for network scanning), not the User's Guide. The directions below are for XP and Win2K primarily. Slight changes may exist with other OS versions. (Full software is not available for Win7 so the buttons on the unit will not work. You will need to launch scans from the computer only. You can use Windows Paint or Fax and Scan without needing third party software. Then attach the file to an email either in the email software or by right clicking on the file and choosing Send to Mail Recipient.)

For either use, put the document face down on the glass or face up in the ADF.

If you use a directly connected computer, you need to set the destination for the Scan to E-mail in the Control Center (section 4-4 in the Software User's Guide). Open this program and make sure the correct machine is in the drop-down menu. This program needs to be running to hear the buttons being pressed. Click on E-mail to set which program will get the scanned document as an attachment for your e-mail. You can also set the resolution and type of attachment. If you do not want to use available file formats, you will need to scan in PaperPort (or other software) and then use that to attach the file to the e-mail. Then click Scan to launch the scan from the unit. Hit Set when ready to send.

If you have the unit set up on the network, then you can enter the LAN setup in the Front Panel (or a browser). Hit Menu 6 (and then the appropriate number for the next feature), such as TCP/IP, DHCP or Static IP (these are under 1), SMTP, POP3, Mail Address (Menu 6 2). Setup the Scan to email with Menu 6 7 1 for color and Menu 6 7 2 for black and white.

This automatically sends the item to the email server or PDF as either a PDF or JPEG. Then you need register the PC that will get the file to the unit, if you use scan to email (PC). (Your version of Windows will matter for exactly where the information is: Control Panel > Scanners and Cameras or Control Panel > Printers and Other Hardware > Scanners and Cameras.) Right click on the icon for the unit and select Properties to see the Network Properties box. Go through all of this set up including the Scan To Button. Then the Control Center will launch the e-mail program when it "hears" you press Scan, select Scan to Email, press Set, then choose PC and press Set again. (or select the destination PC which has e-mail access and press Set again). Scanning will start.

If you have set the POP3 and SMTP servers and the unit can directly access them, then you can scan to e-mail and enter the recipient address. Press Scan, select Scan to Email, press Set, choose Email Server and Press Set again. Adjust the scan quality as desired pressing Set at each step. Once you go through all of the layers, the LCD screen will prompt you for the recipient's email address. Then press Start.

I hope this helps.

Cindy Wells

Make sure that you downloaded the correct drivers....Etc... (x64) vs (x86) also make sure you have the proper script # driver ... Etc... #5.1 vs #6. You will want to completely uninstall all the old drivers, shut down your computer --- do not just reboot, reinstall all the new drivers,and after your computer is done rebooting – shut it down and restart. Also make sure that you and the designated file set up on the computer, it needs to know where to scan the document and send it to.

yes you can !
turn OFF the copier and unplug the power cord and the network cables!! Take off the scanner board - there is a jumper to reset the scanning system to default factory settings. Install the scanning system and power the copier. Wait till is Ready to Copy + 2 minutes. turn OFF and unplug the power cable, restore the jumper on the scanning system board. Put it back and power up.

please specify how the machine communicates with computer (network, USB cable, or parallel cable). once this is known I'll be able to tell you how to setup the scanning.

As for the 2nd question, yes this machine does support vista, both 32 and 64 bit

The 2050 uses 2 network connections, one for the printer and one for the scanner.
Before I go into any great detail,
Do you have a home network? Are you using a switch?
Are you printing through the network connection or the USB/parallel port?
Are you trying to twain scan? Do you have the software CD for scanning.
If not, you will need to download the drivers from the Kyocera web site.