My 6 year old LG Plasma television stop showing a picture and black and white squares flash all over the screen. The sound on the set was still working good. Took TV down from wall and found all 9 air hole area's were filled with dust. May have over heated? Any suggestions?
SOURCE: LG 50" plasma tv
call 877-543-8325 this is an LG Executive call center and they will fix this for free. I have a 50" plasma I bought january 2006 which is out of warranty by 5 months. They faxed me and the LG repair shop a 30 day warranty for my tv to cover the repair. Just tell them you heard a pop and in my case the picture is distorted. All they need is the model number and serial number and they should take care of it. No arguing needed.
SOURCE: LG 50PX4DR plasma tv
I had the same exact problem as posted above. My 50" LG plasma was out of warranty for 1 year! I called the LG executive call center, and they were very helpful. They offered to pay for the parts and labor. They recommended a few local repair shops, and they set everything up for me. The tech came out within 4 days with one part. The tech had to come out one more time the following week, since more parts were needed for the repair. The Y sustain board, along with 2 adjacent parts that are required to be replaced as a set, and the power supply had to be replaced (parts alone cost just over $900). TV is like new again; I'm very happy with how LG handled it, and made what could have been a bad experience a good one.
SOURCE: 42" LG Plasma tv, no picture - black screen, but have sound.
Most a likely a problem with your Y-Sustain board which will then not drive the screen giving a black picture. The fuse on the board may be open circuit & need replaced but most likely you will need to have the sustain board replaced.
SOURCE: I have a LG plasma 42PC1D (4 years old). For the
I have the same model and went to the www.lge.com support site and did a "chat" explained the same issue as you ... in dark areas, there are many red pixels ... 2 days later an LG tech came to the house and told me that is the result of multiple dead pixels and a "misfire" in the chip board. He said that LG had a zero tolerance policy and he would replace all parts inside or replace the TV if parts are not available. Very nice gentlemen and very nice chat support. I would do the same if I were you, which is exactly what I did.
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