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Andy Hutchinson Posted on Dec 10, 2008

Unable to read Lacie external drive

I have an old Lacie 120Gb HD and I can not see the drive on my Vista laptop. I have not used the HD for about three years and it may have been used on a Mac system previous. The blue light does come on. The sn is 013334255. Was there some special software that I need to read this drive?

  • cath2683 Apr 21, 2009

    Thanks for this! I have exactly the same problem. Tried checking in device manager - its there but listed as an "unknown device".

    In disk management the lacie drive doesn't show up.

    What other trouble shooting can i try?!

    Thanks so much in advance.

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  • Posted on Dec 15, 2008
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Hi!

Try right clicking Computer (in the start menu or shown on desktop as "My Computer") and clicking Manage. Then when that pops up, jump into Disk Management (left hand side). See if it shows up there. Often it can just be the fact that you need to right click the drive and click "Change drive letters". Post back if it doesn't show up there and we can try some other troubleshooting.

You could also try checking to see in Device Manager (also in that manage screen to the left bit) and then click Disk Drives and see if it shows up in there at all.

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Thank you for asking your question with FixYa Support.

I am not sure what type of computer you have that your LaCie is connected to, but first and foremost, make sure the external hard drive has been properly formatted to work with the operating system your computer has.
For Windows computers: the LaCie should be formatted in either FAT32 or NTFS (recommended- more secure).
How to Format a HD in Windows Vista
For Mac computers: the LaCie should be formatted in Mac OS Extended (Journaled) format.
How to format an external hard drive in Mac OS X


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If your LaCie is already formatted, then the best way to import your entire iTunes library from the internal hard drive of your computer into the LaCie, especially if you are unable to drag and drop the library into you LaCie, is to try a simple copy and pasting of the ENTIRE iTunes folder from its home on your computer to the LaCie hard drive.

You can also use the website I like to reference which provides some good alternatives to effectively migrating your iTunes Library from a PC or Mac to your external hard drive:

Here is that support link:
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(also included in this article, are external hard drives)

For sake of space, I want you to review this article, because I not only agree with its content, it is exactly what I would explain to you as well in a more condensed, easy to follow fashion.

I hope I have helped guide you well on your question.

Regards,

-Mactechtrainer


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