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Anonymous Posted on Jul 16, 2012

HP 1012 paper coming out creased. ?something stuck to drum or roller

Paper is not feeding in straight - it catches at top right of page as it enters. The paper crinkles from that point so the page comes out with off-centre vertical crease. There is a narrow uneven 'imprint' pattern (about 3-4mm wide) running along the same side of the page (vertically). When switched on, there is a crackly noise in time with the rollers turning. I am wondering whether there is something detached and stuck to the heated roller or one of the feed rollers. This occurred within a week of installing a new (proper HP) print cartridge. I removed a small loose piece of (slightly sticky) grey-black plasticised material about 3-4mm wide and 3cm long from the bottom of the paper feed tray. I don't know how to access the suspicious part - I can't feel anything within reach that is obviously loose when I take out the toner cartridge.

  • Anonymous Jul 21, 2012

    It crackled, not clicked. But I read other comments, and looked up the manual (thanks TechyDrood) and decided it was the fuser film come loose. I rang a local printer fixer who came to site and fixed on the spot for $50. Much easier than replacing printer :) and worth it because I had bought two new cartridges recently. Printer working perfectly now. THANKS.

  • Justin
    Justin Jul 21, 2012

    yeah the fuser roller will break apart after a few hundred thousand pages and you will sometimes get small thin metal strips come out where the paper comes out

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Justin

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  • HP Master 2,072 Answers
  • Posted on Jul 17, 2012
Justin
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If it is a clicking sound it's most likely a gear that is bad. Haven't worked on this model, but typically it is one of the gears that works in tandem with the fuser that goes bad. These can be purchased on hp's site. Remove the fuser and inspect all the gears. There usually is a small plastic clip you have to remove to get at the gears. Inspect the teeth on the gears (they should be smooth) If it's not one of the fuser gears it could be one of the gears on the main gear assembly. This is considerably harder to access.

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1 Related Answer

Anonymous

  • 1 Answer
  • Posted on Jan 11, 2008

SOURCE: HP 2600n crackling noise at top feed - paper creased

If you are good at mathematics, maybe you' ll see its better to buy a new, exactly the same printer. Take the price of four new cartridges and add the price of a new fuser. Now see if this price is lower than the price of a completely new printer with new cartridges and a new fuser (and all the other new parts). You' ll be suprised! (At least I was)

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Crease in page when printing cannon image runner 1310

A crease is usually caused by two issues. 1 ) paper is hitting something on the way to the fuser causing a skew. This type of problem would be repeatable every page as well as causing the image to be off centre. The 2) reason is the more likely cause. A bearing on the lower (pressure roller) is beginning to seize. Causing paper not to feed straight through the fuser. This cause a wrinkle from from to back on the sheet of paper. This wrinkle although repeatable generally the wrinkle position up or down on the sheet. This gives the impression of something that is getting in the way of the sheet. If you can change your lower pressure bearings you should be ok again.
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The printed page comes out creased from the top left of the page to the bottom right.

Download this manual >> http://www.mediafire.com/?i0y9iqnqu79ppcj Go to page #203(6-15) Paper Feeding problems (wrinkles or creases) and follow the troubleshooting steps.
Note: PDF manuals require the Adobe Acrobat Reader for viewing and printing. http://get.adobe.com/reader/
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On my oki 5150 the printed paper develops a crease usally in the middle of the page. Usually about 4 inches long, with a small overlap that ends up in a crease ... it's starting to get sufficiently bad so...

If the paper under the crease has print and the fold is "glued down", it is most likely to be a problem with the fuser. Try removing it and look for evidence of warping in the pressure roller. If the fuser looks clean and tidy, go to the other end at check over the paper tray and paper feed mechanisim. It is possible the paper is catching on something at the start of the process. This is most likely if there is print over the crease but not under the fold.
1helpful
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Paper comes out creased on one side

If the printed image is smudged, as well as creased, you might have a torn Fuser fixing film.
You will need a technician to fix that.
If it is just a crease, just check that
1. Your paper is not damp. Try a fresh packet of paper
2. The paper input tray guides are set to the width of the apaer, to prevent the paper skewing as it feeds.

Good luck.
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Paper is crumpled, toner is not adhering in certain areas

The fuser is shot....this is the unit that uses heat and pressure to fuse the toner to the page. It is primarily when the pressure roller wears that you get crinkling and bad fusing, but I'm sure the upper sleeve has seen better days as well.
These days it is (sadly) cheaper to replace this printer with a new little HP -only around $100 or so.


*please rate me :)
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Printer is creating a crease and smudge down center of page.

There sounds like there is somthing in the path of the printhead. Using a flash light, remove back cover of machine and look for a small piece of paper,etc. Be careful not to jam anything in to th machine. It may take running a thick piece of paper through manually with your hands to remove the object.
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Printing is crooked

if paper comes out straight, and lines in paper are not straight then there is problem wit laser unit, its not installed corrrectly, also you can check drum unit and transfer belt for correct installation.
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Laser jet 4m

There is likely a problem with your fixing unit (also called a Fuser).

This is a device at the exit of the printer that squeezes the paper between a pressure roller and a heat roller. The heat is what "fixes" the toner onto the paper.

Either your paper is being fed crooked, or there is a problem in the fixing unit itself.

Remove your drum/toner cartridge. Look into the empty chamber of the printer and see if you can see any objects or bits of paper. Clean it out as best you can.
If your toner and drum are separate cartridges, separate them and make sure they don't have any bits of paper stuck between them. If they are both contained in one cartridge, then skip that last step.
Remove your paper tray and make sure the tabs are set correctly. There should be a tab at the back to snug tha paper length wise, and one at the side to snug the width. Setting these correctly will help prevent crooked feeding.
If you can see your paper pickup roller just over top of where the tray fits, make sure it is clean and not too badly worn.

Try printing something but turn the printer off about 1/2 way through the print cycle. Open the door and remove the drum. The sheet of paper should be stuck inside the drum. Examine it and see if it was feeding crooked. After examining it, remove it carefully and throw it in the trash. Don't touch the type as it is not fixed and will dirty your hands or clothes.

If the paper in the drum was straight, then there is a problem with your fixing unit. If the paper was crooked, then there is a pickup/feed problem.
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The rollers may be worn so it is not getting picked up evenly. Also, be sure that your paper tray in aligned properlyand guides are keeping the paper straight. If both of these seems to be good then there may be something in the paper path.
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Paper Jams

most likely there is paper or something stuck in that corner
use a flash-light an carefully inspect the area

hope this helps
thanks for rating
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