Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo
Posted on Dec 14, 2008

Windows Vista does not boot with hard drives plugged in

I've check boot order and everything seems to be correct. I have two external hard drives and whenever my computer restarts it does not boot. I have to unplug the WD external hard drives and do a hard restart on my computer. This can't be good for any.

3 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Mar 25, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Mar 25, 2009
Answers
1
Questions
0
Helped
1081
Points
2

I had the same problem with vista home 32bit. I accessed the bios then went into usb configuration, and disabled the "legacy suppor" for usb, this is an older support for usb 1.0 before 2.0. Once disabled was able to reattach two external hdd, and reboot normally

Anonymous

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Hot-Shot:

An expert who has answered 20 questions.

  • Contributor 40 Answers
  • Posted on Dec 16, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Dec 15, 2008
Answers
40
Questions
1
Helped
23740
Points
87

You've cross-posted your request. I'm linking the other post since I'munsure of which is the most recent, or which I should respond to.

Here.

Now, as far as your boot setup being fine, the other possibility is that windows, in its great wisdom, cannot get its head around a Plug and Play device and Device detection at the same time, both of which are services.

1> Go Start -> Control Panel -> ( under Performance) Admin Tools -> Computer Mangement
2>After opening the computer manager, you'll see three explorer brancheson the left of the util, the last will be Services and Applications.Click the + next to it to expand it if needed.
3>Under Services and Apps, click on Services in the left explorer panel.
4>It should show several services to the right hand side. Find: "Shell Hardware Detection"
4.1>right click on the entry and then Properties.
4.2>Oncein properties, make sure you're in the "General" tab. Once there, apop-down field next to a label of "Startup type" is where you want tochange it to Manual.
5>Restart computer with external HD plugged in and check whether or not it starts up.
6>If problem persists, Repeat #4.2 but instead of setting the service startup to Manual, set it to Disabled.

*Setting the service to manual or disabled will stop autoplay hardware events. I.e. inserting a cd in a cd drive will not automatically pop up to play it, sticking a USB flash thumb drive in will not automatically respond, etc. You will need to access these devices directly in whatever fashion the device dictates.
- If there is a new problem, please repeat the steps above, but reset the service Startup Mode to Automatic.

*Also please note that you do not have to do a hard restart in order for the windows initialization to continue, in my experience. Simply unplugging the USB storage device allows windows to start up.
If, in fact, unplugging the device does not allow windows to continue initialization, please state so again.

  • Anonymous Dec 16, 2008

    *Also, external drives are typically meant to be used as such, rather than a remote storage disk or expanded storage, and so the problem you are experiencing may be due to attempting to use the device in a manner which is not conducive to its purpose or function.

    Please consider unplugging and powering off the drives when not in use, and only plugging them in after the system has started.

    If the above solution works, then obviously you will be able to avoid that. However, I still suggest considering using the drives in this fashion rather than keeping them plugged in.


×

Ad

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 13 Answers
  • Posted on Dec 14, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Dec 14, 2008
Answers
13
Questions
0
Helped
31104
Points
31

Go into your bios (usually F1, F2, or delete key) and turn off "boot from usb" or "support for usb boot devices" or something similar. If that doesn't work, turn off usb support for dos, but that will also remove support for usb keyboards and mice so beware.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

Acer Aspire one 722 windows 7 netbook. "Check cable connection" and "no bootable device--insert boot disk and press any key" are two common things appearing. The computer recognized hardrive, hardr

Hello, it looks like somehow the master boot record was erased from the hard drive, maybe viral? You mentioned the hard drive was recognized in the bios correct? If you need data from the hard drive the easiest way would be to pull the hard drive out and use an external hard drive enclosure to remove the data before you erase everything from the hard drive. If you dont need anything thing you can proceed to do a new install of Windows 7. Turn the computer on then hold alt and the f10 key to perform a factory recovery. This will erase everything and reinstall Windows 7. If this doesnt work then you will need a new hard drive and a bootable usb drive with Windows 7 on it. Hope this helps.
0helpful
1answer

Windows XP Pro will not boot up after installing Goflex external hard drive. I have disabled Legacy USB and reset boot drive order to my drive as first.

Hi oysjerry,
I see that you are experiencing a no boot issue after you installed your Goflex external HDD. before doing the options below, you can try booting into windows but do no connect your external Hard Drive on the system.
  • Keep on tapping f12 upon powering the system to get into the Boot menu screen then select you hard drive in the machine then press enter to boot to it.
  • If it boots into you internal hard drive after doing the Boot menu option then you do the last option provided.
  • Try changing the BIOS setting, check the Boot sequence if boot to other devices is the first boot priority then change it to your internal hard drive in the machine.
this should fix you concern,
if still this does not boot into windows
0helpful
1answer

I did a system image backup onto my Qmemory USB 2.0 external hard drive. I am trying to restore my computer from this system image backup and windows vista business does not recognize it. Windows seems...

If you are using Vista, I seriously doubt it will allow you to use the image. Normally any Windows program will not allow you to do something like that from within windows. The system image backup is meant to restore the image, which means completely copying and overwriting everything on the hard drive - which Windows will not allow while in use. If you boot from the Vista setup disk, then you should be able to restore the disk from there.
0helpful
1answer

I have a western digital essential 1 TB external hard drive.I have windows vista and it has usually worked fine until one day i tried to plug it into a different computer that has window's 7, but it...

Doesn't sound good!

Either the hard drive itself or the drive controller seems to be faulty. The first step I would take would be to dismantle the hard drive enclosure and fit the drive directly into a PC or purchase another external hard drive enclosure and try it in that - you can find enclosures cheaply on ebay. Ensure you buy the correct type i.e. ATA or SATA.

If that does not work then you may have to resort to a specialist to recover your data - a google search on 'hard drive recovery' will give you some options.
0helpful
1answer

Windows xp will not restart with usb plugged in. I am running windows xp sp2 with a Hitachi 500g external hardrive that is designed to turn on and off with the computer. The same hard drive works fine on a...

Sir, your PC might have been checking for external devices which plugged in to boot from. Thats wrong. So get into the bios of your computer while startup and change the 1st boot device to your computer's hard disk. And its a bad idea, starting your computer with a usb device plugged in.
0helpful
1answer

Windows wil not start with wd external usb hd 1.5t , if pluged after windows starts up everythings ok

Your system boot order may be USB first before then the internal Hard disk. So during system boot your system tries to boot from the USB which has a drive attached to it and since the drive is not bootable the system will stop. When you remove the drive the system will boot from the internal hard disk. This is normal just remove the USB and plug it after the system loads the windows files.
0helpful
2answers

I purchased a WD My Passport external hard drive to transfer my iTunes files from a Mac to a Windows Vista machines. Had to reformat it to FAT+ first but copied the files from my Mac to the WD external....

Simple, your BIOS is setup to boot on external devices first. Try prioritizing your system to boot up to your system hard drive if you don't want to see that error anymore.
0helpful
2answers

Windows Server trying to boot from external hard drive

go into your 'update settings'. there is a section of where it asks you about how you want your settings set and where to send updates to. You may find the problem here. Check all the 'advanced' settings as well. If your Western digital is plugged in via USB and not requiring updates, unplug it while starting your system, after complete start up, reinsert the USB plug. It may show new devise found, then from here, you may be asked to reinstall it to stop the rebooting.
0helpful
1answer

XP to Vista

Hello Paulraven,
You can use an external USB DVD ROM drive, put the Vista disk in it and you will be able to install it via USB (once XP is fully Booted).
If you want to Boot to the Vista disk using a USB port, then you should check your Boot Order in your BIOS and make sure that you set it to check CD/DVD drives before the hard drive, then you'll be able to touch any key on reboot to Boot to CD for a few seconds when that option appears on your screen (at the top left of the screen) after a Boot/re Boot with the Vista disk in the USB DVD drive.
I hope this helps, and Good Luck.
0helpful
3answers

Install xp pro

windows xp cannot be installed on a system with pre loaded vista . because the boot loader of xp is older than vista as it cannot create boot loader . the order of installing operating systems is from LOWER 2 HIGHER ie XP to VISTA . first of all u nedd to format drive containing vista and then try installing xp
Not finding what you are looking for?

1,091 views

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Sean Wright
Sean Wright

Level 3 Expert

2045 Answers

Paul Bade

Level 3 Expert

1818 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...