Hotpoint Ultima WF865 Front Load Washer Logo
Posted on Dec 14, 2008
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Error code on display panel

Error F-12 has come up on washing cycle with water pouring into drum and machine fails to complete wash cycle.

1 Answer

Ginko

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  • Hotpoint Master 19,396 Answers
  • Posted on Dec 14, 2008
Ginko
Hotpoint Master
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Joined: Feb 13, 2008
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F-12 is a drain problem.

Check if the drain hose is free, if cycle stops and gives you f12 without draining the water, there is a problem with the drain system.

The Hotpoint should have a removable paner at the back on the lower side. The panel gives access to the pump. If cleaning the drain hose does not solve the problem, the pump must be removed and cleaned or replaced.The repair should be done by a technician.

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“”Washer has stopped at 26 min with water in the drum. Will not spin or drain. Just sounds like it starts running then stops and repeats.””

I believe this is the start of a Spin Cycle of that Wash Cycle which Wash Cycle did you have selected?

Are there any error codes to the LED display like dC or uC?

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Does the wash tub bang around in Spin Only cycle with the wet clothes load?

Standing by for some feedback and I will try to help.

Here is the Service Manual and parts look up. Can you let me know if you want to try to DIY the fix?

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

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TO RESOLVE THE PROBLEM:-- 


Check the Water Temperature Sensor, Heating Element and Element Relay globul1a.gif Check connections to the Sensor, Heating Element and Relay
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PROBABLY NOT USING ((((H E DETERGENT) REASON FOR ERROR CODES,, POUR A SMALL AMOUNT OF COOKING OIL ON A SPOON AND POUR INSIDE SHOULD SOLVE PROBLEM
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