Laying fridge on it's side?

Order the new gasket using your model number- 31165 is not a valid/complete model. Remove the door and lay it flat on the floor, then remove the screws from the upper half of the door perimeter- DO NOT remove all the screws at once or you will be unhappy! Pull the top half of the old gasket away from the door, then put the top half of the new gasket in place and screw it back down. Next, remove the bottom half of the screws and pull the old gasket off, then put the bottom half of the new gasket in place and screw it down. If you try to do it all at once, the door will flex out of plane and won't lay flat when you re-attach it. You might need a hair dryer to soften the gasket if it was deformed during shipping. If you have a newer, press-fit style gasket, just yank it and press the new one in... Door Gasket 241872513

For tranporting you must keep it upright. If you have to tilt or lay down be sure to let stand uprigtht off for 24 hours before turning back on.

no don't lay it down keep it upright

Not recommended, but if you must, set it upright but don't plug in for 2 days so all fluids and oil can settle back into the compressor

Unless you have the transit shipping to re-fit it is best transported an an upright position

Yes. Lay it back side down only, after taping all shelves and loose items inside. It's not a bad idea stand it up several hours before pulgging in if possible to allow any internal oil in the sealed system to return to where it all belongs. (NOTE: often times the manufacturers will have refrigerators or freezers laying down on top of other refrigerators in their delivery trucks.)

Was the fridge layed down when moving ? If so , did you let it stand for 24 hrs before plugging it in ? If you layed it down and didn't wait to plug it in , it's no good .
If you did not lay it down , remove the back panel and see if the compressor is running . If the compressor is hot but not running ,possible overload/relay bad . This is the piece that plugs onto the compressor . Also check that the fan that cools the compressor is working .If you remove the inside freezer panel , check to see that the freezer fan is working . Check to see if the coils are getting a light coat of frost on them .

Hello.
The most common thing that happens while moving a frig is when moving it they put the dolly underneath the condenser fan housing and bend it into the fan causing the compressor to overheat before it has a chance to cool down everything. If this isn't the case then I will send you a list of things to check out. Let me know.

the fridge has to be set upright for about 24 hours before using again.  we set our fridge on its side to move and it did not work after we got to our new place.  we ended up getting rid of it.  our repairman said if we had let it reset itself, fluids and all, then plugged it in - it would have been fine --after 24 hrs.

tilting it would not do any harm while running the tilting theory is if you lay a fridge over on its side the oil in the compressor can run into the suction tubing and it is recomended not to plug it in right away . this is to alow the oil time to run back into the compressor housing. did you posibly loose some air space around the freezer. refrigeration is all about the removal of heat. if you block the air flow around the unit it may not be able to aceave the low teperatur set points. hope this helped