Service tells me the magnetron needs to be replaced, In order to do this the unit has to be removed from the wall where it is mounted over the stove. My question is does the unit really have to be taken down? I thought the repair was made by removing the control panel on the right front.
Thanks.
Some components can be replaced from the front, but not the high voltage parts including the magnetron.
You can download GE
owner's manuals and installation instructions here. They make it easier to remove from the wall.
You can usually find
helpful exploded view diagrams and order parts by entering your full
model number here.
There
should be a "mini-manual" (tech sheet) hidden inside the unit
behind the
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting, testing, and locating components.
At
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
If
it's within the magnetron portion of the warranty (usually 5-9 years)
but out of the original full warranty (usually 1 year), then your
manufacturer will cover the part cost, but not the cost to visit you or
the labor charge to do the work.
Some manufacturers will
send you the magnetron to do it yourself. If
nothing else, you can save about $75 by taking it to the shop yourself.
GE Customer Service is here if you want to request a magnetron.
We're
happy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
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