1. I need a manual for a USED washer I purchased Kenmore 70 series-model 20712990, type 111? 2. I need to know where to put the fabric softener...the lid says to "addd to the agitator-mounted dispensor", but I do not see a dispensor mounted anywhere. Thanks

If supported, the fabric softener goes in the the center spindle.
see manual:
https://c.searspartsdirect.com/mmh/lis_pdf/OWNM/97110273.pdf

I know that this is an old answer, but if you're stuck with the device and still need the user manual, you can find it here:
https://gdgtpreview.com/2018/09/kenmore-80-series-washer-manual

If the model number is correct, the detergent and fabric softener go in the dispenser drawer on the left hand side of the operator console. Detergent goes in the LEFT FRONT compartment and softener goes in the RIGHT FRONT compartment. A full explanation of the dispener compartments is included on about page 13 of the owner's manual. If you do not have an owner's manual, you can obtain a FREE copy at managemylife.com. Just type in your MODEL NUMBER under their "Manuals" link and your manual is available in .pdf (Adobe) format that you can download or print for FREE. If you have any questions, please post back and let me know. I hope this helps you.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.

See the following:

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=7914776481dcf14414831964a8792e18

Depending on the model, your fabric softener may have a ring around its bottom. Push down or pull up the ring and the dispenser should pull straight up. It doesn't twist off.

Also see the following Sears site. It may have an on-line manual for your machine.

http://www.managemyhome.com/

IF THE MOTOR DOES NOT RUN CHECK THE LID SWITCH. IF YOU HEAR IT RUNNING YOU MAY HAVE A BAD COUPLER.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/dude_653d05454b389bba

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.


It sounds as if your "Agitator Dogs" are damaged or broken. These are plastic pieces that allow the top agitator to turn only one way.

Please see the following for how to access and replace them if necessary.


http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=39649e541343127154c647348d1156d9

Basically,

1. Remove the fabric softener dispenser.

2. Using a short flat blade screwdriver, remove the cap.

3. You may see a 1/2" square plastic nut.

I've used a 1/2" extension for a socket set to remove the nut.

4. Pull the top agitator off and turn it over carefully.

You should see the agitator dogs (per the illustrations).

Replace them if necessary and re-mount the agitator, tighten the bolt carefully, put the cap and fabric softener dispenser back on and the top part of the agitator should only turn one way.

the was exhaust hose is either plugged or cracked. also check the drain it is put into as this sometimes will be puleeged with fabric from the clothes you wash

Hi, If there isn't a softener container in the top of the agitator, you can get a softener ball from your local grocery store. Just put the softener in before you wash and it will open to release the softener during the spin cycle. It works great. I use it all the time.
I hope this helps. Please let me know if I can assist you further

Vic

Tyler,
It came off of the Clyde, OH production line the 26'th week of 2001.

Amazing, ain't it? Seriously... the info is embedded in the serial number. Here's the link to the code sheet.

Please remember to rate this solution as "FixYa", OK?

SG

all that is wrong is the lid switch is bad,remove the 2 head screws one on each side,flip the head up,you will see the lid switch jack on the washer top,unplug it clip the two outside wires and wire them together(unplug the washer first before you start this)now plug the jack back in,you have now by passed the lid switch and your good to go,let me know how you do-mike