Water does not go through the soap dispenser

SOURCE: GE frontload washer will not wash cycle or spin out

Thanks to Guest #2 our laundry is back in action and we're not waiting for a serviceperson. We took the front panel off, unscrewed the white plug and was sure our plastic drawer was open to catch the water, a load's worth. We found a small screw driver, 8 or so pony holders, some change, drill bits, bark, games pieces, can tops, etc... unbelievable. Thanks SO MUCH for the hint!

SOURCE: GE Profile Prodigy filled with water & won't start

If you don't hear a click when you close the lid, replace the lid switch.

SOURCE: GE Top-loader Leaks Water from Vert Tube Behind Tub on X-Large Loads

Your washer can develop several types of leaks. You can track down a leak based on when it occurs:

During fill only
During drain and spin only
All the time
During fill only If the washer leaks only during the fill cycle, check these:

• Air-gap device -The air gap is a small device found on most washers that prevents the wash water from being siphoned into the household water supply. It's located either mid-way along or at the end of the black rubber hose that comes from the water-inlet valve. Often it's made of translucent plastic. If one of the air-gap components deforms or cracks, you may need to replace it.
  
  
• The tube -There's a rubber tube that runs between the water-inlet valve and either the air-gap or the inlet spout. If it cracks or breaks, it can cause a leak.
  
  
• Inlet spout -Most washers have a plastic spout near the top of the main clothes tub that directs the water into the tub. If the spout cracks or breaks free of its mounting, it can cause a leak.
  
  

• Hot and cold water fill hoses - Check the hot and cold water hoses from the household plumbing. If either hose is leaking, tighten it or replace it, as appropriate.
  
  
• Main tub seal - The main tub seal is located between the transmission and the outer tub. It's the primary water seal in the outer tub for the transmission-shaft entry point. If this seal leaks, you can see the leak by opening up the machine's main access panel while the machine is full of water with a small amount of detergent in it. The leak appears at the underside of the outer tub, at or near the center. This seal is difficult to replace. You probably should call a qualified appliance repair technician.
  
  
• Pump - If the pump leaks, you can probably spot the leak when the tub is full of water. The pump has two or more black rubber or plastic hoses attached to it and usually has a drive belt that spins the pump. If the pump is leaking, you need to replace it.
  
  
• Outer tub - Over time, the steel or plastic outer tubs can rust, split, or be punctured. If this happens, you may have to replace the entire outer tub--but that may not be an economical repair to make. Consult a qualified appliance repair technician for further details

SOURCE: GE Top-loader Leaks Water from Vertical Tube Behind Tub on X-Large Loads

it sounds like the basket is not locked when it is agitating, if so the water will climb the wall during the wash cycle and leak out of the overflow (which is the plastic tube you described). if this is the case, it is a transmission brake problem. it can be fixed by a professional, but you might want to look into buying a new machine.

SOURCE: GE washer WBVH6240; Won't tumble or spin with any kind of load but works fine empty

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Recently, our front-loading GE WBVH6240 washing machine (essentially the same as the GE WBVH6260 and GE WHDVH626) stopped pumping out water, leaving the machine filled with soapy suds. Internet research showed that the solution was to pop off the front panel, open a drain, and then take apart the motor. Fixing it took much longer than it should have, because we could not find any photos or clear instructions as to where the screws and cleavage points were. Therefore, I'm posting some instructions with photos, with due credit for the basic process to http://forum.appliancepartspros.com/washer-repair/1482-ge-front-load-washer-wont-drain.html
Oh, and by the way - ours came without any serial number or model number label on the side or, for that matter, on the back. Shame on Sears or GE - though we probably should have noted this when it was first delivered. We got the model number by looking it up in the manual, matching the drawing to the machine.
First, a word on the pump. This is a DP40-018 Hanning Elektro Werke design - you won’t find that on the Internet easily. However, a search led me to hanning.de, which sells this assembly under the Hanning DP40 label. I suspect you can find a reseller eventually, for the pump itself; the rest of the assembly is unlikely to ever be damaged. The pump is made in China but we’re assured of Quality German Supervision (those of us who have relatives with Volkswagen and Mercedes cars are no longer convinced that German Supervision and Quality belong in the same sentence).
The working parts of the machine are accessible once you’ve removed the front panel. Underneath the front of the machine, if you bend down far enough, you can see three white-painted screws. Use a good, standard Philips screwdriver on these (#2 in our case). Get a good amount of pressure on the screws before turning because GE was foolish enough to get paint into the working part of the screw (that is, the cross-hatch), and you don't want to strip these. They are not that hard to get out, but again, you don’t want to strip them. Take out the three screws, pull off the panel, and you can see everything.
The pump is very close to you, on the right-hand side, right in front. First, get a big bucket - preferably several - and open up the drain valve (righty-tighty, left-loosey, so go LEFT, or counter-clockwise, to open it). Gallons of water will shoot out along with whatever rubbish is in the machine - pebbles from your young child, emory boards from your wife (or from you), marbles, coin batteries, lots of small change, etc. This in itself may solve your problem! but we might as well check the pump.
The pump screws are invisible unless you've taken off the hoses from the pump. There are two of these, and if you take them off before you drain the tub, you will have pretty well damaged the inside of your washer. Try to catch the water that comes out when you take off the hoses. My system is to use a locking pliers (vise-grips) to compress the two parts of the clip together - set the vise-grips so the two parts of the clip will just about touch each other. That will give you enough wiggle room to slide off the hose, gently, while holding the clip loose. Do not let the clip come back together over the hose. Gently open up the vise-grips once you're out of the washer and drop the clamp somewhere. Remember which clamp belongs to which hose (there are two hoses). Also remember which hose goes to which part of the pump. You should really be writing this down or something as you go. Photos of inside-the-washer are difficult to get.
Now, you should be able to see one of the screws. It's a bit of a job to get the screwdriver vertical over the screws, but you can do it. Do not try to hold the screwdriver at an angle; you really do not want to strip these screws and you don’t have to. They are not in very tight, and should come right out. One screw is pretty far to the left; the other is roughly in the middle of the pump; they are both on the far side of the pump and screw it down to the floor of the washer. Don’t try for the screws that hold the two parts of the pump together. The pump includes the drain-pipe! It’s all one assembly and it’s sold that way by Hanning. You can see it in the illustration at the top of this page. The pump is held in place by fairly firm supports that, when you look at it from the front of the washer, are behind the pump/pipe assembly.
To get the wires off, -- remembering which side each color wire is on! -- squeeze hard and pull carefully, working each terminal off, but without using so much force that you might break something or, when it releases, slam your hand into the sharp metal edge. Pull at the terminal, not at the wire - you don't want to break these, either, unless you like using solder guns in tight spots. Now you can gently push the pump/pipe assembly back, so that the white stubs on the drain-pipe clear the little rubber washer things, and when it’s free carefully lift it out of the washer.
Okay, now the pump is out. First, find the three visible screws that hold the motor to the pipe assembly (two of them are visible in the first photo, partly unscrewed), get a laundry marker, and mark the plastic where the screws go in so that when you re-assemble, you don’t have to figure out which holes they go into. Then separate the two parts of the pump - the motor and the rest of it - by undoing the three screws. We kept using our #2 Philips but a #1 might fit better; the screws came right out so it wasn’t an issue. And look what we found: a safety pin blocking the impeller (the moving part) from moving! No wonder the pump was warm. (If the pump is not warm, that indicates no current reaching it. However, on this washer, the pump does tend to get blocked more than anything else.)
A new pump will run you at least $170, probably more, from GE, so it’s well worth taking it apart and fixing it yourself, especially with service calls at $70 per hour.
I tried to get some of the lint out, with moderate success. This is a badly sealed pump and frankly I'm not impressed by the filter design, either. Someone got cheap in the engineering process and did not consider that owners do not want to take their pumps out every two years. Be careful with what you put into the machine!
When you re-assemble the pump, make sure you put the screws back into the holes that have threads.
Putting everything back was easy enough - be careful about pushing the white stubs into the black washer things (for the drain-pipe), and you may find the wires a little short, but it’s easier than getting it out. I had a photo of what the pump looked like before I took it apart, and now you do to, so you can easily put it back together the right way. The hardest part of getting everything back together was wiping up the water that spilled from the hose, and then getting the outer lid back on without someone to hold it in place.
Thank You