The ribbon turns without difficulty. I may get a run or 20 or 200 or sometimes more -- it varies -- before the ribbon fault message appears. I do a clear, then resume the print job. Soon therafter the ribbon fault message apppears again. I am using Tally Genicom T62XX Ribbon Cartridges -- I believe they are good quality. I replaced the ribbon this moring -- not must usage on it. Printer Model 621. There are a fair number of loose "dots" from the 3 part forms that I am printing on. Could those contribute to the problem? Thanks for any assistance you can render.
SOURCE: Tally Genicom 2265+ printer not printing clearly.
In Dot Matrix Printers, the characters are made of tiny dots. The dots are created by impact on the ribbon by small pins.
Dot Matrix Printers generally prints one line of text at a time. Most dot matrix printers have a single vertical line of dot-making pins on their print heads.
So if one pin is damaged or missing, the print will have horizontal white lines. It might appear as a gap between top ad bottom halves of each character. Replacing the ribbon will not rectify this problem.
See whether you can get a replacement for the printer head.
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