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First of all you have to make sure you have inserted batteries in the toy and that they are placed correctly. Then you find the on/off switch or simply try rocking the toy to activate.
The screws for the safety seat are listed in my instructions as M5 12mm screws (5mm diameter, 12mm length) in the front two holes and M5 83mm screws in the rear. You can find those at your local home improvement store.
There is no phone number listed on the instructions that came with ours. It includes a fax number for Kiddieland Toys in Hong Kong: (852) 2116-0500.
It does list a website (www.kiddieland.com.hk) that has contact info for their "US Office":
Gems, Inc. 18 Doctor's Hill Drive, Scituate, MA 02066 email: [email protected]
Traditional rocking horses are made from wood but nowadays you can buy them in colorful plastic and soft fluffy material, so it really depends what kind you like. Go to a really big department store and check out their selection or you could just look online at Toys'rus to get some ideas.
Rocking horses have a bit of a reputation for being dangerous because of a few accidents involving the reins around the rocking horse. You do really have to be careful not to leave young children unattended. And you can shorten the reins on the horse so that there's no danger of strangulation. when kids go too fast on a rocking horse they can cause it to tip over but this is true of nearly all motion type toys. i still think the rocking horse is a classic but you should be careful to supervise kids who are using it.
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