Maytag Neptune MDG5500AW Gas Dryer Logo

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Posted on Dec 20, 2008
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99 minutes I have a Maytag Neptune dryer and every time I dry clothes on sensor dry it gives a 99 minute cycle. It doesn't matter how many clothes I put in the dryer it always gives me a 99 minute cycle.

  • Anonymous Mar 28, 2014

    The time to dry shows 99 minutes in some settings

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1 Answer

Bill Dickerson

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  • Master 979 Answers
  • Posted on Jan 14, 2009
Bill Dickerson
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Joined: Dec 25, 2008
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It sounds like you may need a new timer. Has water or anything gotten into the timer. This could be causing a short or faulty reading in it.

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1answer

I have a MDG5500AWQ. Without clothes in the dryer it heats up. With clothes in there no heat. On sensor dry it now goes to 99 minutes but doesn't dry properly. Can you help?

not sure but sounds like something wrong with ur sensor? as soon as clothes are placed in the moister is sensed by sensor but trips it?
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1helpful
1answer

Timer goes to 99 minutes and clothes note drying all the way

Hi cayjr1

Clogged Vent
If your dryer seems to run forever, it could be because of a clogged vent or internal ductwork. Your dryer may have an automatic cycle that turns off the dryer when the clothes are dry. It does this with a special thermostat or moisture-sensing system.
Normally, this is what happens during an automatic cycle:
The thermostat tells the dryer to heat until the interior of the dryer reaches a pre-set temperature--say 135 degrees.
When the dryer reaches the pre-set temperature, the thermostat tells the timer to begin advancing. (If there's a moisture sensor, the timer advances only if the moisture content of the clothing is low enough.)
The timer advances until the interior cools, then the thermostat tells the timer to stop advancing, and tells the dryer to start heating again.
This cycle continues until the clothes are dry.
But...if the vent is clogged, the dryer may never reach the proper operating temperature, so it doesn't send the signal to the timer and the dryer continues to run indefinitely, even if the clothes are completely dry. To fix the problem, clean the vent and/or internal ductwork.
Heating Element
Your dryer's heating element may be partially burned out. If it is, your dryer still heats, but at such a low temperature that it takes three or four times as long to dry the clothes. If the element is partially burned out, replace the heating element. You can check for an ohm reading but will need to refer to the service manual for proper reading. This sometimes on the tech sheet located somewhere on the dryer. Usually between 9-13 ohms.
Cycling thermostat
Although this isn't a common problem, one of the thermostats that controls the temperature in your dryer may break and cause the dryer to heat poorly. If so, you need to replace it. The thermostat is usually a small, round, black device mounted to an oblong steel plate. The plate is mounted to the internal ductwork . This thermostat usually has four wires going to it. Check the 2 terminals that are opposite each other and are the closer together of the 2. These 2 terminals should have continuity. If not replace the thermostat.
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Bud
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Longer time to dry clothes

Remove the rear connecting vent and run a 45 minute timed dry load. If it works correctly repair the connecting vent and or blockage in the wall.
If this does not correct the problem make sure the glow bar is cycling at the gas valve and report back for further repair.
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Maytag Neptune gas dryer sense dry time at 99, little or no heat

If this is a gas dryer, I'd suggest an inspection by the gas company or qualified technician. If the jets aren't firing correctly, you are wasting gas and possibly creating a hazard.
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Maytag Neptune sensor and time drying settings

Fixed the problem, not the machine, needed a new dryer vent. Just unhooked the vent and
the dryer worked perfectly. V
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Matag NeptuneDryer MD5500AWW - intermittent heat - not drying

this is joyce
It is as you guessed your sensor. it is usually located in door but some models are in back of machine on inside, go online download document papers go to maytag.com put in model# and then download your model # and it will show you where your sensor is located, it should be simple to replace. I had the same problem with my dryer.
I am glad you said you checked the dryer lines because if these get clogged up they will cause the dryer not to dry the clothes correctley. very smart....if you need me to help let me know.

thanks,

joyce
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