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Expert
66 Answers
- Posted on Dec 22, 2008
Re: Error 2738 when attempting to install HP F4180...
Hi Stargateforg,
Try the solution from HP.
Solution one: Restart the computer
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Turn off the product.
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Restart the computer.
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Turn on the product.
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Use the HP software CD or the downloaded software file to install the HP Software.
Solution two: Register VBSCRIPT.DLL
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Search for the VBSCRIPT.DLL file on the computer. It is usually located in the C:\Windows\System32 folder.
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Click the Start icon ( ) , click All Programs , and then click Accessories .
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Right-click Command Prompt , then click Run as Administrator .
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In the command prompt, type CD C:\WINDOWS\SYSTEM32 . If the VBSCRIPT.DLL file is located in a different folder, use the appropriate folder location.
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Press the Enter key.
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Click Continue in the window that appears on the computer.
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Type REGSVR32 VBSCRIPT.DLL in the command prompt and press Enter .
A message appears on the computer indicating that VBSCRIPT has been installed successfully.
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Use the HP software CD or the downloaded software file to install the HP Software.
Solution three: Download and install the latest version of the software
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Click here to go to the software download page on the HP Web site.
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Type the product model name in the text box and click the gray arrow button.
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Select the appropriate product model from the list that appears on the computer, then select the appropriate operating system from the list that appears on the computer.
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Under the Drivers section, click Full Feature Software and Drivers .
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Follow the on-screen instructions to download and install the HP software.
Solution four: Custom Install
Use Custom Install to install the basic print drivers only.
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Use the HP software CD or the downloaded software file to start installing the HP Software.
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When prompted, click Custom Install .
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Clear all the entries in the list of software to install except Photosmart Officejet and Deskjet Drivers and Imaging Device Functions . Click Next to continue.
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Follow the on-screen instructions to install the basic print drivers.
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