Maytag MAH6700AWW Neptune Front-Load Washer Logo
Tom Baumker Posted on Sep 01, 2012
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Won't drain and won't spin ,makes a clicking sound

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Maytag Master 1,922 Answers
  • Posted on Sep 01, 2012
Anonymous
Maytag Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Feb 01, 2009
Answers
1922
Questions
2
Helped
617534
Points
4631

Sound as though the drain pump has something hitting the impeller making the clicking noise,and the filter basket next to the pump is blocked by debris and not letting it drain

5 Related Answers

Anonymous

  • 6277 Answers
  • Posted on Jul 11, 2011

SOURCE: my washer will fill up but won't spin out and

Hi from retired Englishman in SW France,

I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
(If these actions have not cured the problem, it could be the control board OR the main motor. Motors will show weaknesses when commanded to spin.)

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Ad

repairman473

  • 89 Answers
  • Posted on Jan 22, 2011

SOURCE: My washer is not draining or spinning. it is

Hi, Thank You for your question. What I would like you to do is take a shallow pan, and set it below the filter down below in the front. I you don't see it, remove the kickplate. Its round and looks like a handle. Slowly turn counterclockwise until water starts to drain into pan. Drain pan when partially full. Repeat this process until no more water comes out. Then unscrew filter and remove and clean. Reinstall and make sure its snuggly tightened down. Should solve your problem. Have a good day.

Anonymous

  • 679 Answers
  • Posted on May 22, 2011

SOURCE: agitator won't spin and water

Hi
Try these things first.
1) Verify a circuit breaker isn't tripped
2) Advance the timer control dial slowly 360 degrees-
If the washer starts spinning, then we know the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this.
If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, replace it. If it is loose, then tighten it by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt. Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.
3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.
4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem. Go here. If the motor isn't spinning, then go here for washer motor troubleshooting.
If none of these tips resolve the problem, then there's probably a more serious problem with either the motor, the transmission or the agitator itself. If this is is the case, call in a pro.
Thanks for using Fixya.

Anonymous

  • 4399 Answers
  • Posted on Jun 14, 2011

SOURCE: grinding noise from washer...sounds like

Thanks for choosing FixYa and welcome. Since your hear grinding and there is no spinning or draining, it may be the motor drive. The motor drive controls the spinning and draining. You need to find out if the motor is turing on. More then likely, your issue is there. Check your water pump also. Check for clogs and check the pump belt. You may have a frozen belt pulley. A bad lid switch can cause the washer to act up but it wouldn't explain the grinding. I believe it is related to the motor but check these other parts anyway.

aquatom

Thomas Rutkowski

  • 109 Answers
  • Posted on Sep 27, 2011

SOURCE: Maytag washer mav4757aww was agitating a little

Unplug the unit and remove the front panel and look at the space between the motor and transmission find the coupler that connects the two together this could be broken. You may have to lay the unit on it's back to check this out. It's a cheap fix if its the coupler. Let me know.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

After washing it makes loud noise & won't spin or drain

You shoul inspekt water outlet on the bottom of the drum. There is mabye something inthere.
1helpful
1answer

What does this mean? My machine is very new & won't drain it won't go through a full cycle & won't spin properly now it's bleeping with this flashing up on it!

Turn off machine and check water waste filter to see if blocked should be at front at bottom of machine or at back,not sure this is the cure but hope it helps
0helpful
1answer

Whirpool washer LSN1000JQ1 topload won't drain .

check the lid switch,open the lid,stick a screw driver into the hole where the strike on the lid closes into,you should hear a clicking sound,no click the lid switch is bad,or close the lid and open it up a few inches and close it down,no clicking sound the switch is bad.you can watch this video and it will show you how to change the switch
http://www.youtube.com/watch?v=V5aW9WkTFhEif the part number is 3949247 and the lid switch is around 50 dollars,common problem.if you hear the switch click when you stick the screw driver into the hole set the timer to spin,pull out the timer knob and then stick the screw driver into the hole again,if the switch is engaging it will drain and spin but if it doesn't click change the switch.good luck,if you need anymore help let me know.
1helpful
1answer

Hoover elite 700 washing machine won't spin

There are several reasons that a washing machine won't drain or spin. The cause could be something as easy as a clog or something difficult that will need a licensed repairman. Start with the simplest possible cause and work down to the more difficult causes.

INSTRUCTION BELOW
# A washing machine won't spin if the water can't drain. Check hoses for any kinks or clogs that may prevent the water from draining. If a hose has kinks, try to straighten out the kinked hose. If it can't be straighten sufficiently, replace the hose. If hoses are not kinked, check for clogged hoses. This can be done by using the screwdrivers to remove the hoses and looking for clogs or running a water hose through the clogged hose to remove the clog. Use the rags and bucket to clean up the water that comes out of the hoses when they are disconnected. Once the clog is cleared, put the drain hose back into place. The washer should drain and spin now if a clogged or kinked hose was the problem.
# 2 If the washer still won't drain or spin, check to see if the lid is not closing all the way or if the lid switch is not clicking into place. Close the lid and make sure that it closes all the way down. When the lid closes, the lid switch should click. If there is no clicking sound, then the switch may need to be replaced. Follow manufacturer's directions for replacing the switch. If the lid does not close all the way, visually check for signs that the lid is bent. If bent, try to bend it back into place.
# 3 Loose or broken belts could also prevent a washing machine from draining or spinning. Pull the washer away from the wall and, using the screwdrivers and wrenches, remove the back panel. Using the flashlight, visually check for any broken or loose belts. Replace any broken or loose belts. Although replacing washing machine belts is difficult, anyone who has replaced belts on a car, lawn mower or even a bicycle chain should be able to accomplish the task.
# 4 Another possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin.
# 5 If all of the above steps fail to produce a washing machine that drains or spins, then it is time to call a professional repairman. Use the screwdrivers and wrenches to replace the panel on the washer and push it back against the wall

Regards.
1helpful
1answer

Won't spin out water but pump works

There are several reasons that a washing machine won't drain or spin. The cause could be something as easy as a clog or something difficult that will need a licensed repairman. Start with the simplest possible cause and work down to the more difficult causes.

1.A washing machine won't spin if the water can't drain. Check hoses for any kinks or clogs that may prevent the water from draining. If a hose has kinks, try to straighten out the kinked hose. If it can't be straighten sufficiently, replace the hose. If hoses are not kinked, check for clogged hoses. This can be done by using the screwdrivers to remove the hoses and looking for clogs or running a water hose through the clogged hose to remove the clog. Use the rags and bucket to clean up the water that comes out of the hoses when they are disconnected. Once the clog is cleared, put the drain hose back into place. The washer should drain and spin now if a clogged or kinked hose was the problem.
2.If the washer still won't drain or spin, check to see if the lid is not closing all the way or if the lid switch is not clicking into place. Close the lid and make sure that it closes all the way down. When the lid closes, the lid switch should click. If there is no clicking sound, then the switch may need to be replaced. Follow manufacturer's directions for replacing the switch. If the lid does not close all the way, visually check for signs that the lid is bent. If bent, try to bend it back into place.3.Loose or broken belts could also prevent a washing machine from draining or spinning. Pull the washer away from the wall and, using the screwdrivers and wrenches, remove the back panel. Using the flashlight, visually check for any broken or loose belts. Replace any broken or loose belts. Although replacing washing machine belts is difficult, anyone who has replaced belts on a car, lawn mower or even a bicycle chain should be able to accomplish the task.
4.Another possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin.
5.If all of the above steps fail to produce a washing machine that drains or spins, then it is time to call a professional repairman. Use the screwdrivers and wrenches to replace the panel on the washer and push it back against the wall.
Thank you for using FixYa and please don't forget to rate me.
thanks,
Reymond
0helpful
1answer

My washer did fill, but won't spin or drain now and the door won't open

Hi tragz,

If it can't drain, it won't spin. There may be something preventing the pump from draining in the Pump filter. You will need to clean it.

Please follow my below Tip on how to do it:

ACCESS, DRAIN & CLEAN THE DRAIN PUMP FILTER

Kind Regards d")

* If this solution helped you, please rate it
0helpful
1answer

My smart drive model LW015-K top load washer won't drain the water, I think the draining mechanism is blocked but Im not sure. I forwarded to spin cycle to force drain but it just makes a buzzing sound...

sounds like blocked or the pump is shorting out, do not keep using it otherwise the pump can short your board out, get a repairman unless your a handyman
0helpful
1answer

My smart drive model LW015-K top load washer won't

its easy if you know how hahahah the pump either has something jammed in it or its faulty
5helpful
1answer

My washer will not spin, it sounds like it's trying to spin but it won't spin and if i turn the barrell by hand it spins so it's not frozen or anything. Any suggestions?

Hi mwilczewsk,

I believe your drain pump filter is just clogged. The drain pump is trying to pump the water out before the Spin cycle, but can't. Usually this is caused by a foreign object that is obstructing the impeller. See my tip on how to access, drain & clean the Drain Pump Filter:

ACCESS, DRAIN & CLEAN THE DRAIN PUMP FILTER

After this, the Spin cycle will run, after the drainage procedure. If it does not, then you may need to replace the Drain Motor. Which is a easy task.

Kind Regards :-)

* If this solution helped you, please rate it
0helpful
1answer

My Maytag diswasher legacy 300 does not drain . Water back up & spill overt the kitchen counter top. What shall I do ?

Hello,

There are several reasons why a washing machine won't drain or spin. The cause could be something as easy as a clog or something difficult that will need a licensed repairman. Start with the simplest possible cause and work down to the more difficult causes.

Find some possible cause and how to solve the problem:

A washing machine won't spin if the water can't drain. Check hoses for any kinks or clogs that may prevent the water from draining. If a hose has kinks, try to straighten out the kinked hose. If it can't be straighten sufficiently, replace the hose. If hoses are not kinked, check for clogged hoses. This can be done by using the screwdrivers to remove the hoses and looking for clogs or running a water hose through the clogged hose to remove the clog. Use the rags and bucket to clean up the water that comes out of the hoses when they are disconnected. Once the clog is cleared, put the drain hose back into place. The washer should drain and spin now if a clogged or kinked hose was the problem.

If the washer still won't drain or spin, check to see if the lid is not closing all the way or if the lid switch is not clicking into place. Close the lid and make sure that it closes all the way down. When the lid closes, the lid switch should click. If there is no clicking sound, then the switch may need to be replaced. Follow manufacturer's directions for replacing the switch. If the lid does not close all the way, visually check for signs that the lid is bent. If bent, try to bend it back into place.

Loose or broken belts could also prevent a washing machine from draining or spinning. Pull the washer away from the wall and, using the screwdrivers and wrenches, remove the back panel. Using the flashlight, visually check for any broken or loose belts. Replace any broken or loose belts. Although replacing washing machine belts is difficult, anyone who has replaced belts on a car, lawn mower or even a bicycle chain should be able to accomplish the task.

Another possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin.

If all of the above steps fail to produce a washing machine that drains or spins, then it is time to call a professional repairman. Use the screwdrivers and wrenches to replace the panel on the washer and push it back against the wall.

I hope the above helps;

Good luck.
Not finding what you are looking for?

863 views

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

john h

Level 3 Expert

29494 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...