CAN you use the all in 1 detergent and softener pods in this machine?

If this is a high efficiency washer you can use an HE dry detergent or an HE lignin detergent or the new pod detergents. Do not use non HE detergent in an HE machine. The difference is the amount t of suds that the detergent makes. If it is not an HE washer you can use whatever detergent you like HE or non HE. Many front load units have a adapter that you use when using dry vs. Liquid detergents.

ok to use place in drum.
mike

Simply place detergent into wash ball and place inside drum on top of clothes,,,,fabric softener goes in smallest compartment in tray

Throw in with the clothes.

Hello,
Yes the detergent and softener will stay in the dispenser drawer until the correct time for them to be dispensed. The detergent is dispensed during the main wash cycle and the softener will not dispense until the rinse cycle

Tim, the machine probably has a double water valve. One for detergent and one for softener. I'd check that they're both working.......Nomess

I'm having almost the same problem - the bleach & softener both will NOT dispense, but (LUCKILY) the detergent does dispense on mine, for now.

In order to get the solutions (bleach, softener, detergent) to go into the washer, the water needs to pour through the dispenser somehow. Dry means NOT working (mothmanmeg).

I need help, too!! We tried taking the drawer out & cleaning, no luck.

The Splendide distributor in OR sells handles for about $45.

Yes you will need a service call, you may have a issue with the water valve or control, At the start of the cycle it should not be filling the softener dispenser till later in the program.

Filling laundry detergent and/or additive 
dispensers 
Dispenser I: (RIGHT SIDE)
Detergent for soaking agent. 
Dispenser II: (LEFT SIDE)
Detergent for wash, stain remover. 
Dispenser 2: (MIDDLE)
Cleaning product, e.g. fabric softener, fabric 
conditioner (do not fill above the lower edge of the 
insert 1).