Kenmore Trio Elite Refrigerator (Model 596.76583601) Won't Cool, Freezer is Fine

In the freezer side there is a panel in the back. behind the panel are the evaporators. over the evaporators are heaters you will find one of then broken from water dropping on it the bottom one was broken on mine. put a fan to the freezer and thaw it out. get the model and serial numbers and look on ebay.com. or there is a place called http://www.repairclinic.com/
These are not hard to change but above all UNPLUG THE FRIG OR THEY MAY PUT YOU IN ONE.

Hope this helps.

I had this problem also. My problem was that the drainage tube that keeps the refrigerator compartment dry was plugged up with the foil backing used in the freezer compartment. This foil backing is used to line the closed cell foam which insulates the defrost heat fins from coming in contact with the plastic back panel. It took a service call from a local repairman two times to unplug the line. We peeled off the foil lining which was the source of the plug.

This solution stopped the "door open"/"instant freeze" cycle sound. My fridge is about 6 years old.

Hope this helps. Best wishes!

Try pressing ultra ice and home while the refrigerator door is opened,or ultra ice and the refrigerator pad with the freezer opened. Hold for five seconds. Hope that works.

Hi! I am having this exact problem also. The best answer I have been able to discover is that it is related to the freezing up of the internal water tube that drains the fridge compartment into the freezer section. In addition, a pool of water freezes on the interior floor of my freezer and has to be manually chipped up and removed. I did try to unload the freezer and defrost it thoroughly, but it still happens and has to be chipped each week. I am still seeking a solution, but at least I can make the chiming stop by locking the temperature via the button on the front panel. Best wishes. If you discover a better or final soln, please post. I will do so as well.. Regards.

i found a manual online that can help you diagnose and fix things http://www.repairclinic.com/RepairHelp/Refrigerator-Repair-Help

Prepare to replace the t'stat. At least it is freezing and you haven't lost anything.

I need your model number I cannot pull up views without the model number. The number most times looks like 321.654987 Thank You, Sea Breeze
Kenmore

check your vents in the freezer they may be blocked??

yes

looks like you have a problem with the damper control. try to locate the sensor for the damper control and relocate it, if still not cold, replace it.