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thank you, techniwiz, for taking time to acknowledge my laptop dilemma. thank you for sharing your expert insight & solution. my toshiba satellite A75-S231 is operating fine.thank you, techniwiz, for taking time to acknowledge my laptop dilemma. thank you for sharing your expert insight & solution. my toshiba satellite A75-S231 is operating fine.
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Re: Remote Procedure Call (RPC) service terminated
Do one thing ...
start the system and make sure you are fast
when the system starts up click on the start > run > type > services.msc
in the list find the remote procedure call ( RPC ) and double click on it > click on the tab that says recovery > and than make sure the failures say take no action and than apply and click ok
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you can try these steps:
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software, then remove the usb cable of the printer.
5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.
NOTE: IF YOU HAVE ANOTHER PRINTER INSTALLED ON THE COMPUTER, DON'T PERFORM THESE STEPS, JUST RESTART THE COMPUTER.
From the start search box type spool and press .
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software, then unplug the usb cable of the printer.
5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility. NOTE: DON'T PERFORM THESE STEPS IF YOU HAVE ANOTHER PRINTER INSTALLED ON THE COMPUTER. JUST RESTART THE COMPUTER. From the start search box type spool and press .
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software, then remove the usb cable of the printer.
5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.
From the start search box type spool and press.
NOTE: IF YOU HAVE ANOTHER PRINTER INSTALLED, DON'T DO THESE STEPS, JUST RESTART THE COMPUTER.
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software
5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.
From the start search box type spool and press .
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software
5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.
From the start search box type spool and press .
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software
5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.
From the start search box type spool and press .
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software
5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.
From the start search box type spool and press .
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
You can try these steps:
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software
5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLM\System\CurrentControlSet\Control\Print\Monitors
HKLM\System\CurrentControlSet001\Control\Print\Monitors
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Printers
HKLM\System\CurrentControlSet001\Control\Print\Printers
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click
the Start pearl, then click All programs, Printers, Dell xxx (where
“xxx” is the printer model number) and then Uninstall. Complete the
uninstall utility.
From the start search box type spool and press .
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
Remote Procedure Call RPC
Remote Procedure Call RPC Locater
LexBce Server
Print Spooler
11.Reinstall the latest printer driver
do you receive an error msg saying, printer communication not available?
if yes you can try these steps:
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software
5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLM\System\CurrentControlSet\Control\Print\Monitors
HKLM\System\CurrentControlSet001\Control\Print\Monitors
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Printers
HKLM\System\CurrentControlSet001\Control\Print\Printers
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click
the Start pearl, then click All programs, Printers, Dell xxx (where
“xxx” is the printer model number) and then Uninstall. Complete the
uninstall utility.
From the start search box type spool and press .
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
Remote Procedure Call RPC
Remote Procedure Call RPC Locater
LexBce Server
Print Spooler
11.Reinstall the latest printer driver
Copy the Spoolss.exe and Spoolss.dll files from another Windows NT
4.0-based server or workstation to the %SystemRoot%\System32
folder on the affected computer.
Apply or reapply the latest appropriate Windows NT service pack,
and then restart the computer.
Set the Remote Procedure Call (RPC) Service to start
automatically:
Click Start, point to Settings, click Control
Panel, and then double-click Services.
On the Service list, click Remote Procedure Call (RPC)
Service, and then click Startup.
Under Startup Type, click Automatic, and then click
OK.
thank you, techniwiz, for taking time to acknowledge my laptop dilemma. thank you for sharing your expert insight & solution. my toshiba satellite A75-S231 is operating fine.
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