I am not sure which part you might need but it sounds like its part of a supply item.
Brother 8860DN Supplies
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Make sure paper are not wet and stick to each other when you putting the bunch of paper snuffle it and shake it . also remove the toner and see is there any damge mark on toner also see the pressure roller inside is proper and it is not hot.
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The paper is not feeding from the paper tray. The loud click is alarming, but not the problem. Check the adjustments in the paper tray. The left and right guides should be snug, but the rear guide should give between a 1/16 inch and a 1/8 inch of free play.
To check, press the purple lever at the right front of the tray. The leading edge of the stack of paper in th etray should rise out of the tray so that the top piece of paper can be fed into the drum assembly. If the stack does not rise evenly, or will not rise, the rear adjustment is the problem.
You can inspect the springs in the paper tray by removing the plastic cover that is above the white translucent roller in the tray. To do this turn over the tray and release the catches with a little screwdriver. I do not think there is a missing spring. While you have the cover off clean the lnt from behind the roller.
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