Hello, I am having issues with my laptop Dell Vostro 1510. Getting a black screen and white cursor in the upper left hand corner. Not able to access the F8 option to enter safe mode. Only have access to F2 and F12. Did some DST test and received the following error: error code: 0142 , error: 2000-0142 hard drive 1 - self test unsuccessful. status: 79 Not sure what this means , but I am assuming that the hard drive is failing. Can you help me determine the issue and my options. Thanks -J
The error code indicates that the system is not able to access or detect any Hard Disk Drive.
If comfortable you can try the following:
1. Open your laptop following the below guide
2. Look for the Hard Disk Drive
3. Remove it from the system
4. Re-seat the Hard Disk drive
5. Re-start the system
If still the HDD is not detected I am afraid to say that the Drive is gone bad and needs a replacement.
Kindly feel free for any further clarification or assistance.
How to take apart Dell Vostro 1510 notebook
SOURCE: D610 DST Short Status Test Fail
It appears your hard disk has died and it may not be possible for you to retrieve your data.
Remove your hard drive from the laptop and insert it into an USB harddrive adapter, (they are not expensive and you can use it later as a external hard drive). Then plug it into the USB port of a working computer. The computer should/may see it as an external drive, if you are lucky you will be able to copy your data, if not, you are out of luck.
There are companies that can recover data from faulty hard drives, but it will cost you an arm and a leg for their service.
SOURCE: Dell Inspiron 1420 freeze at starting
This is an easy one.
You hard drive has DIED.
Call or chat with Dell tech support and get a replacement drive
http://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat?c=us&l=en&s=gen
Since the system is less that a year old, you can request a replacement drive witht eh factory image on it too.
SOURCE: Hard drive crash
Try to use the dell system utilities(set bios to boot from CDROM,inset the disc) and this include system utilities that restores the system volume information of your hard drive.If the the drive will not work you can say bye bye to your beloved hard drive.
SOURCE: My Dell Inspiron 6000 won't boot up. It keeps
Hi:
The DST error code 1000-1046 is definitely a failing hard drive. ..I am not sure why your laptop is not recognizing a CD in the drive, but you should go into your BIOS settings, and in boot sequence, make sure that the CD drive is the first boot device. If you can't boot from a CD, you are not going to get very far with installing a new hard drive...
Testimonial: "Great advise. Thank you!!"
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