Masticator toilet blocked with hanging toilet freshener

Do you mean the water drains too slowly causing the pan to fill up or the cystern won't fill fast enough from the mains pipe?
The sewage or waste pipe is not made of metal, not affected by rust/corrosion and should be pottery or plastic.
If slow to drain, there could be a blockage further down the outlet pipe to the main sewer, causing it to back up. If that is so, your plumbers are not professional, in my opinion.

It sounds like the flush valve is not seating, possibly due to its puller chain kinking or hanging up on something. Lift the tank lid and look at the chain attached to the flush handle, making sure that it is free and clear.

Another possibility is that the flush valve itself -- the rubber stopper at the opposite end of the puller chain -- is worn and having difficulty seating without help. It is a simple task to replace this valve, available at most any hardware or home improvement store.

Growl is the masticator chewing up solids. There is no flap so to speak, but a pump carrying waste to holding tank. Sound is normal.

Several possibilities. I have seen hygenic items " stack up" in a 4 inch line creating this
problem on at least two occasions. Try using a 6 foot extendable toilet auger instead of
a plunger. (home depot carries them for about 45 dollars or you may be able to rent one
at the tool rental). If this does not solve the problem you may have to use a shop vac to
empty the toilet and auger it from the bottom as well as the main line after pulling it
Examine the exiting
flange of the toilet itself as many times something as simple as a bowl freshener wire or a
Q tip can cause paper to clog the toilet. Hope this helps.

hello there:
sounds like you may be having a partial block in you're drain lines do too paper and things being flushed down the toilet you may need to go to the outside of the house and find the cap on the drain vent and use an industrial snake and run threw the drain lines to get ride of the clog this should solve the problem you should be able to rent one from ace....hope this helps you out thanks

I had the same problem and contacted Eljer and they sent me the above instructions to make a tool to remove the flush valve.

This seems to be a case of blockage within the toilet. Check the
Flushholes under the inside-rim of the toilet. they might be partially blocked by debris or deposits. If so, a Wire-Clotheshanger will help.
If the Blockage is in the drain, a Handauger might be helpful to push
blocking objects through or retrieve.
Waterlevel in the Toilet-tank could be too low. It should be about 1"
below the top of the Drainvalve in the middle of the Tank.

If you are using well water you might want to upgrade your filtration system.or add a mixing valve to the water supply of your washlet and add a filter there, you answer your own question you have very hard water.So the product is getting abnormal; wear and tear. Without making changes to your water supply you will continue to prematurely go thru fixtures,

Problem solved.  Reason was a totally blocked waste line that resulted in toilet malfunction.  Toilet functions normally now with removal of blockage.

open it. pull out the plastic. close it. fixed.