There are several factors that can make your screen freze at an specific programme:
1)The program is not compatible with your operating sistem.
Solution: You can only reinstall your operating sistem OR another version of the operating sistem.
2)The programme is nit compatible with your computer and that is a serious problem. You can try to change your RAM Memory but I'm not sure if it works.
3)Some problems occured during the programme installation. Easy to fix: Reinstall the programme.
4)Maybe your computer doesn't have enough resources for that programme. You can add some extra RAM Memory. That may resolve your problems.
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