The error code on the screen flashes between '3', 'E' and '0' and the error showing on my computer is 'paper jam'. I have lifted the top and ensured there is absolutely no obstruction,there is no jam whatsoever.
Even though u cant see a jam there there is exactly a jam inside
U believe it or not thats why paper jam
Look for the paper detection sensor below the carriage
use ur common sense
I cant say exactly it is detect sensor it may be some other sensor related to gear wheel set
but most of the cases paper jam occurs due to malfunction of paper detect sensor
If u find it use a thin tool to see it is working properly
otherwise give it to someone know how to repair & pay a reasonable price
thx
SOURCE: Message Displayed - REC. Paper Jam with alarm
Did you look in fixing section, the sensor may get out of holder
SOURCE: The alarm keeps flashing and the message says
Hi;
Hi
Error 5C10 means a paper jam or the printer has
encountered an internal error. And error 6A00 is
caused due a paper jam in the sheet feed unit or near the print head. You can also reset the printer to resolve
this issue. On the printer press and hold the ON/OFF button or unplug the power
cord. Wait for 10 seconds, press power button ON/OFF button again. If this
doesn't resolve the error code then unplug the printer for 10 minutes. Also,
inspect the back panel of the printer for any paper jams. To clear the paper
jams---
Turn off the printer and disconnect the power cord
and USB cable. Remove the jammed paper slowly using the following procedure.
Open the rear cover to check if the paper is jammed. Pull out the cassette and
check if the paper is jammed inside the cassette area. Stand the printer with
the rear side down, holding the document cover. Press the tabs together and
pull the green cover toward you. Check if the paper is jammed. (If you were not
doing Duplex printing, you do not have to follow this procedure.) Close the
green cover and place the printer back to a normal position. Reconnect the
power cord and power on the printer. Confirm the Alarm light is off. Load paper
back into the ASF or cassette. Press to clear the message and continue
printing. If you are printing from application software, follow the
instructions displayed on your computer. Hope this helps... Please post back if
you need more information.
Daniel
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my printer is the same product and the exact same thing is showing on mine, have you managed to fix yours yet?
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