NetGear RangeMax  WPN824 Wireless Router (WPN824NAR) Logo

Related Topics:

Posted on Sep 18, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Wpn824 v2 won't connect to internet via ethernet

I've reset the whole system, rebooted the modem, router, and computer in that order, but whenever I do my computer says "I'm not connected to the internet." I've checked all the ethernet cables, they both work when only connecting modem to computer. Computer is set to automatically detect ip address. Is this router totally borked?

1 Answer

starvin

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

  • Expert 208 Answers
  • Posted on Nov 27, 2017
 starvin
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Joined: Apr 30, 2008
Answers
208
Questions
0
Helped
61246
Points
421

It may be borked, especially if you've had a power surge or outage.
You may wish to call your internet service provider and request that they send a "Reset" signal to your Modem. It may even be offered through their automated menu before you reach a real person.
Failing that, try the following steps:
1. Unplug/power to ALL OF THE COMPONENTS - modem, router, and computer. Wait 20 seconds, then restore the power cord to the modem. Wait 1 minute until the modem fully boots and settles down. Next, restore the power cord to the router and wait at least 30 seconds for it to fully boot and settle down. Next, restore power to the computer and wait for it to fully boot up and settle down. Now, see if you have internet access. If not, go to Step 2.
2. Right-click on the network icon in the system tray and select "Troubleshoot problems". Wait while the Windows troubleshooter tries to identify and fix the problem. Now, see if you have internet. If not, go to Step 3.
3. Go to Control Panel/Device Manager. Under Network adapters, select the network adapter you're using and choose Uninstall. Click Yes/Apply/OK as appropriate. Restart the computer and wait while Windows re-installs the drivers for your adapter. Now, see if you have internet.
4. Try a different router.

5 Related Answers

Anonymous

  • 2961 Answers
  • Posted on Jun 21, 2007

SOURCE: wpn 824 wireless issues.

if you have set up the wireless connection and enable it in the router, i assume you have disconnected the wired RJ45 cable to the pc, if not do so, as the pc's ip address is still being sent to the wired adapter and needs to be giving the wireless adapter an ip address itself as you cannot have two. Either remove cable or dissable the wired network card and ensure you enabled DHCP in the router settings to automatically give the pc an ip address, ensuring that thw wireless card is also set to obtain an ip address automatically in the TCP/IP properties of the wireless network adapter.

Ad

Anonymous

  • 77 Answers
  • Posted on May 05, 2008

SOURCE: Can't connect via my wireless router to the internet - but my cable modem is fine!

Hi!

Do you know how to check the IP address of your computer?

Maybe you need to reconfigure the router.

Anonymous

  • 22 Answers
  • Posted on Jun 15, 2008

SOURCE: Not getting internet connection

Go to control panel, then Network and Internet connections
then network connections
double click local area connection
go to the support tab
put the default gateway code into your browser address bar.
if it requires a code, the name is admin and the password is password.
youll get to a web page, go to wireless settings.
type in the name of your roter in the first box (ssip or something)
if its already in there then im not sure what to do. just adjust the setttings in this area and it should work.

Anonymous

  • 854 Answers
  • Posted on Jun 16, 2009

SOURCE: Netgear WGR614 connectivity issue w/ Time Warner Cable modem

Here are some troubleshooting steps that I suggest you try:

1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".

Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.

To reset the router:

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

3. Configure the router.

If your Internet Service Provider is using a cable connection, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

If your Internet Service Provider is using a DSL connection, please follow the steps below:

a. Click on Basic Settings.
b. Select Yes for Does Your Internet Connection Require A Login?.
c. Select Other on the Internet Service Provider drop down box.
d. Enter your ISP's username (username@ISPdomain) and password. Then, click on Apply.

4. Configure the wireless settings.

a. Click on the Wireless Settings under Setup.
b. Change the SSID to any unique name.
c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy).
d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit".
e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.

Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.

f. Click Apply button to save the changes.
g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.

5. Power cycle.

a. Power off the modem, router and computers.
b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking.
c. Power back the router and the computers. Check if it will be able to get online.

If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:

6. Connect wireless computer to the router.

If you are using Windows XP with Service Pack 1, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Advanced tab.
d. Please delete all the preferred networks then click on OK.
e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key.
f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router.
g. Make sure not to enable IEEE and then click on Connect.

If you are using Windows XP with Service Pack 2, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Change Advanced Settings.
d. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
e. Right click on the Wireless icon then click on View Available Wireless Networks.
f. Select your network and click on Connect.
g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.

If you are using Windows Vista, please follow the steps below:

a. Click Start then select Connect To.
b. Connect to a network window will show up.
c. Select your wireless network and click Connect.
d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.

From the above configuration, please check if you can now access the Internet.

Anonymous

  • 150 Answers
  • Posted on Aug 30, 2009

SOURCE: I have a NetGear Wireless Router which wont connect to internet.

Verify that you can connect to the internet without the router by hooking the cable from the dsl modem to your computers NIC.

If you can connect to the internet that way the problem is with the router. press and hold the reset button on the back of the router to reset it to the factory settings. (this just makes it easy to determine the problem) if this corrects the problem you can setup your security again

Testimonial: "I received great help! I got speedy replies and great information at a level I could always understand and proceed to work with. Great first experienc"

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Connecting to my network

Its not a modem its a router. A Modem plugs in to a Telephone line. A Router plugs in to a Broad Band Line. A Modem connects to a RJ11 Cable. A Router Connects to a Coaxial Cabal, the router connects to a computer via wireless or ethernet after that. A Modem connects to a computer using RJ11 or RJ45 Cat4 Ethernet. Very different.
1helpful
2answers

Just got a qwest pk5000z when plugged in power light stays solid green, dsl light stays solid green, then I receive Internet connection.. After about 30 seconds it resets and starts the whole process over....

Are you using the RJ45 ended Ethernet cable?
I've been battling an issue where an Ethernet cable plugged in caused the PK5000Z to reboot approximately every 120-300 seconds (2-5 minutes).
Switching to just the wireless and not having any Ethernet cables plugged in resolved the issue.
Unfortunately this won't work for me since I only use the modem as my gateway to the internet and actually have an Astaro Secure Gateway Firewall that connect to the modem via Ethernet. I'll be contacting their technical support again tomorrow as I've had 3 modems RMA'd and not a single person there at Century Link could figure out what to try except to keep RMAing them.
So anyone else hitting this issue, try using just the wireless instead of the Ethernet Cable.
0helpful
1answer

Netgear wpn824 v2 loses connection The internet light blinks amber every few minutes and I lose connection to the internet.

if you're online and loses connection every couple of minutes,that most likely be and issue with you ISP. it's intermittent connection issue with the server or might be the modem if it's more than a year.. better is to contact your ISP to check on their end,also to create a work order to investigate and monitor the issue.
0helpful
1answer

My internet Connects perfectly to the computer to the modem.. but when I put my router inbetween the two, it stops working and i've tried everything including restore factory settings, and it still...

Well in order to access internet via your router, it needs to be configured as you said its being restored to factory defaults. Also always mention your ISP (Internet service provider), Router model no and Computer type with running Operating system for exact steps to fix such problems
Alright, first of all we need to establish physical connection with the Modem -> Router->Computer, then we will setup router
  1. Connect Ethernet cable from Modem to the WAN port of the router.
  2. Connect another Ethernet cable from Router LAN port to computer LAN port.
  3. Power cycle all the devices (Turn on Modem first, then Router and at last computer).
  4. Usually in case of Cable ISP, router would automatically get connection from Modem and Internet should start working.
  5. Else you can open Router admin page to configure
  6. You need to find the IP address of your router (usually Default IP of Netgear routers is 192.168.1.1). I can't tell what is the IP for your router as you didn't mentioned Model no.
  7. Open Command prompt (Start-Run-CMD) and type IPCONFIG.
  8. Default gateway address is the IP address of your router. (You can also find router's default IP on the its panel below.)
  9. Now next step is to access router interface.
  10. Open Browser and type http://192.168.1.1 (It is just an example, you need to use the IP address of your router, we are assuming its 192.168.1.1). Press Enter
  11. Type "admin" in usename and "password" in password box to login (both are in lower case without quotes)
  12. In the left side you can find Setup Wizard, Click on Yes and then Next
  13. Wait for the process to complete and then hit "Apply".

manoshar282_1.png

Ask me any questions if you need any help. Hope this helps.
0helpful
1answer

Have excellent connection cant get on internet

First thing to try is rebooting devices in this order, 1.Modem, 2.Router and 3.Computer.

If the above did not fix your issue then keep reading.

Plug you computer directly into your router via an ethernet cord and try accessing internet again. If this fixed it, then you have some wireless settings misconfigured. A "hard reset" can possibly fix this by restoring all settings to default. There is a little pin sized hole on the back of your router, inside of it is a button. Stick something like the end of a paper clip into it and press for 5 seconds while the router is plugged in.

If it is still not working then plug your computer directly into your modem via an ethernet cable and reboot the modem then your computer (in that order). Once everything is back up and running, try the internet again. If this fixed it, your router is the culprit and is either misconfigured or malfunctioning. Perform a hard reset as described above to put all settings back to default on your router and try the internet again.

If you still do not have internet access then you either have a computer problem or your internet has a problem or has been shut off.

To rule out the possibility of a computer problem, try your computer at a friends house or work to see if it can access the internet there. If there is an unsecured wireless router that you can pick up from home, try using it just to see if you can get internet access.

If the computer does work when connected to someone elses router, then you need to call your ISP (Internet Service Provider) to see if there is a problem with your account and have them fix it.

Remember that every time you connect a different piece of hardware (router, computer) directly to your modem, you have to reboot your modem so it leases an IP to that specific piece of hardware.
0helpful
1answer

How do i set up without the installation cd

Try this after you've pressed the small reset button on your router follow this procedure:
  1. Turn off your modem, routers, computer, and wifi receivers, and laptops and printers on the network.
  2. Connect the Wifi router with an internet cable to the modem. The router will have an internet input port (ethernet) that should be labeled differrent than the rest of the ethernet ports on the router. Plug the ethernet into the internet or modem port on the router, and to the modem...DON'T TURN THE MODEM ON YET.
  3. Turn your router's power on and let it cycle up.
  4. Then after the router is up, turn on your modem and let it cycle up. It will find your router as the main MAC address and this will establish communication between router and the internet via modem.
  5. After your modem is cycled and all lights are correct, you can turn on any computer, printer etc... and the router will assign MAC addresses to your printer etc while maintaining a proper internet connection.
that's all you should need...Since you already have a working modem to pc... remember this "firing order" and if you have a power outage or have to move again, you'll be good to go.
1helpful
1answer

I cannot get my comcast supplied modem to communicate with my netgear wireless router wpn824 v2. I have tried to power cycle and that has not worked. I powered everything down to clean up the cables and...

Hi, Follow the steps below to reset and configure the router:

RESET:

At the back of the router you will find a small tiny hole (which says restore to factory default settings). Press the button with the help of a paper clip and hold it down for 30 seconds. After 30 seconds, please release the button and power off the router for 5 seconds then power the router back.

CONNECTIONS:

1. Connect a Ethernet cable from the modem to the WAN port of the router (isolated port).
2. Connect the computer to the router using any one of the 4 available ports. Please make sure that there is no direct connection between the modem and the computer (either using Ethernet cable or USB cable).
3. Power off the modem and the router after making the connections.
4. Power on the modem and wait for the lights, then power on the router.

RECONFIGURE:

1. Open the browser (Internet Explorer, Mozilla Firefox or Safari).
2. Access the router, usually with http://192.168.1.1 or http://www.routerlogin.com.
3. Login to the router with the Username as "admin" and Password as "password" (please note that the Username and Password are case sensitive).
4. Click on 'Basic settings' from the left menu and select 'Use Computers MAC Address' from 'router MAC Address' section.
5. Click Apply.
6. Once it updates the settings then power off the modem and the router. Power on the modem and wait for the lights, then power on the router.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards
Anand
0helpful
1answer

Computer cabled to Dynex enhanced G wireless will not connect

Unplug the router for ten seconds and plug it back in, it needs to reset. Some routers have a reset button. I often wait longer than ten seconds, I find a beer is usually the right amount of time. Sometimes the modem needs a reset also; unplug everything, then plug back in sequence, with the modem first, the wait, then the router, wait, then turn on your computer. That system works for any brand modem and router.
4helpful
1answer

No internet when using router

Your modem has already registered itself with the MAC address of your computer, so it doesn't recognize the MAC of your router. In cases like this you have two options:
  1. Configure your router to clone the MAC of your computer
  2. Connect the router to your modem and do a soft reset so the modem registers itself with the MAC of your router.
Clone MAC - Go to your routers Admin web interface and on the main page you should see the "Router MAC Address" section at the bottom. Select "Use Computer MAC Address" and click "Apply" and your router should reboot and you'll be back in business.


Soft Reset
- Plug the modem into the router via the ethernet cable then do a soft reset.

To do a soft reset, do the following:
  1. pull the power cord from the modem
  2. count to 5
  3. hold down the Reset EMR button on the modem
  4. plug back in the power
  5. count to 30 while holding the Reset EMR button (the modem should be blinking a lot)
  6. release the Reset EMR button and see what happens.
0helpful
1answer

Testing my RangeMax WPN824

hello!

-- who is your internet service provider
-- what is the operating system of your computer?
There is a possibility that the router setting might set back to its default settings. you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
Step 2: reset the router while power on then Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on
Step 7: test the Internet connection.

if this still didnot work, upgrade the firmware of your router

if you are still having trouble configuring your device, call supportrix and use supportcall as your promo code to avail their 1 time free technical support.
Not finding what you are looking for?

211 views

Ask a Question

Usually answered in minutes!

Top NetGear Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a NetGear Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...