The wire harness to freezer door and dispenser is broken from overuse. Kitchen aid refuses to acknowledge design flaw. I have tried to splice wires but they keep breaking. Can't find the part number and how to take off door to replace wire harness.
SOURCE: Freezer and icemaker freezes, jams.
I have run into this before and found it very helpful to re-level the refrigerator. By leaning the fridge back toward the wall about an inch helped keep the water and ice in the tray. Remember to remove items that block air flow in the freezer. Remove the ice bin and clean it then start over with the fridge leaning back a little. Hope this helps.
SOURCE: Problem with KitchenAid Superba KSRG25FK Side/Side Refrigerator
I found you looking for keep en mind kitchen aid is made by whirlpool good luck :) http://www.appliancepartspros.com/partsearch/model.aspx?model_id=504094
SOURCE: Can I replace the freezer door seal on a kitchen aid myself?
some door gaskets snap into a track and others are held on to by screws in a metal frame. you can pull the back of the gasket apart to see which you have.
are you sure that the gasket is bad? you can do the dollar bill test by placing a dollar bill between the gasket and door frame and shutting the door. if the dollar bill fits snugly and is not loose the gasket is good. However you may be able to look at your gasket and see that it is torn or warped and not sealing good.
replacing the door gasket can be a little tricky but with a little patience and some very hot water to soak the new gasket in to make it easier to work with, you should be ok.
keep the bottom of your refrigerator and freezer frames clean (this is where everything spills and gets sticky) to keep the gasket from sticking to the frame and tearing up over time.
SOURCE: Ice Maker Arm of Kitchen Aid Superba 36
There is trick to putting the ice bale arm back on unless the water cup where the water comes into freezer has the round opening broken that holds the bale arm Click Here=> 628356 Water Fill Cup
Also the video clip from Parts Select will show you the way to do this way of reinstalling the bale arm. If movie does load below then click HERE Telling you how in words would not be as simple as the instructions given in the movie. Thumps up to Parts Select on that tutorial! I will be here if you have questions and please rate if helpful Thank You Sea Breeze
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