SOURCE: KItchenaid Superba KSRB25QABL water dispenser
Chances are is a bad water valve. The water valve is on the back of the fridge at the bottom. You will see the water line going into it.
SOURCE: Ice Dispenser problem on KitchenAid KSCS25INSS00 Refrigerator
You can download the repair manual or service manual for you Kichen Aid which you can find by using goolge just type
SERVICE MANUAL KITCHEN AID (model) Brand
and google it
here is a useful forum that contais extra information and some quick fixes http://www.applianceblog.com/mainforums/showthread.php?t=7374
SOURCE: KitchenAid Superba KSCS25FKSS00 SideXSide Refrigerator
I had two (2) broken wires in the harness. I don't think you actually have to take the door off. It may be a little cramped working, but I think it can be done. Once you take off the bottom grill, find the end of the harness next to the water filter and unplug the white plug. Just below that is a ground wire. Remove the screw and take the green wire off. Then, next to that is a white "c-clip" holding the harness against the bottom of the refrigerator. Remove that clamp and you should have enough "play" to work on the harness. (It is probably a pain in the #*@ to remove the entire harness because it runs into a hole in the bottom of the door and then up through the door itself) You'll have to cut away the black mesh sleeve over the harness. I cut it with a pair of wire cutters as close to where the harness goes into the door as possible. There may also be a bit of black electrical tape at the end of the mesh closest to the white plug. Remove that, and you should be able to slide the mesh sleeve off, over the plug. This should reveal the broken wires. I just took some 12 gauge braided wire and cut a couple of pieces
SOURCE: kitchenaid superba 42 side by sside water dispenser
usually when i get a kitchen side by side i trouble shoot the wtr valve first by using a cheat cord that applying volatge directly to the vlave to see if it opens but usually the wire harnes under frezeer breaks the wires so my money is on the wires under the frezerr door cut the sleve off and chec the wires one by one the one to the water is broken
SOURCE: KitchenAid Superba ice maker not dispensing ice
this is not a solution, but an explanation- our repair man said that there is a line (tube) containing electric wires that passes from the frig to the door at the bottom of the door, near the hinge. for what ever reason, the line has broken, thus keeping the electric from getting to the motor that dispense ice and water- solution= $700 for a new door; we'll do without
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