After removing the damaged cap at the bottom end of the mic, the identical replacement cap does not slide on far enough for the screw holes to line up. almost feel too tight, Don't want to force cap on if its getting caught on the internal electronics (and risk any damage) ...Any ideas???
Contact your local service center directly or online here:
https://en-us.sennheiser.com/service-support-contact-center
SOURCE: sennheiser e835 wireless mic won't turn on
how long did you hold the on button for? press it longer
SOURCE: On/off button fell off Sennheiser wireless mic
This is quite common with G2's, and really annoying!
If you are lucky, 50% of the time the red button is pushed inside the mic.
You need to remove the bottom section:
- open the battery compartment
- there should be 3 star-bit screws around the outside (remove)
- pull the bottom of the mic off
If the red button is not inside, they are available as a spare part from Sennheiser dealers.
Be carefull when putting the mic back together, it needs to line up correctly with the internal guides, forcing the base back on could damage the ribbon cable. when the line-up is correct it slides on very easily.
Best of luck.
PTB
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