Samsung frontloading washer won't dispense fabric softner

Hi,

Here is a tip that I wrote about what I found out about the fabric softener not dispensing into the washer...

Fridgidaire Washing Machine Fabric Softner not going into washer

heatman101

Try giving the chamber a good clean remove all deposits this should cure...

i have a maytag neptune 6500. we have tried both the bleach and the fabric softner. neither work. we've tried selecting every option on the machine, cleaning it, using hot water instead of warm; nothing is working.
i packed up the manual in the process of moving so i can't get to it right now. i'm surprised there's no solution yet online!
sorry this isn't a solution, but more problems.

You really cant take them apart without breaking the dispensers. Fabric softner is basically wax and fragrance. Add very hot water to the dispenser to melt the fabric softner. In the future, water down the fabric softner.

despenser for softner and bleach won't dran

have you pulled the drawer from the machine and cleaned it thoroughly. break it down into individual pieces and clean the hell out of it. Fabric softener can build up over time and clog every crack and crevice. check also the hole the drawer goes into, water flows into the drawer mixes with f.s., bleach, etc. dilutes it and sends out the bottom.

Small brush and plain water. Rub, flush, repeat...

If it's clogged where you can't get a brush, pour very hot water into it. Last resort would be blowing it out with an air compressor...

Try removing the dispenser cup - and washing the inner cup thoroughly- run a sanitary cycle with whites and chlorine bleach mold and mildew likes to haunt these front loaders - be sure to run a bleach hot water cycle once weekly

I had a similar problem, but mine was with the detergent side. I removed the top of the washer and had to clean the dial that advances to let the cyle of dispensing continue. It worked, but now the machine shakes and I am told is 'unbalanced'

Same deal - I have to soak up all the residual water in the softener dispenser between washes. (The detergent and bleach compartments are fine).