How do I open it?
The CD faceplate should have a button which will open the tray (if the power is on) or you should be able to right click on the drive in My Computer and choose the Eject option. If the power is off, you can use a paper clip to open the tray by inserting it into the small hole on the faceplate of the CD drive.
Check there is lock on it.then unlock it then pull the cd rom.
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