Tom Tom home update does not apear to work

1. To check for an updated application version do the following:
   1. Connect your TomTom device to your computer and switch it on. ...
   2. If HOME does not automatically check for updates, click Update my device in the HOME menu. ...
   3. If a new application is available, it is listed on the next screen. ...
   4. Click Done.
   More items...

   How do I update the software on my device? - TomTom

   us.support.tomtom.com/.../how-do-i-update-the-software-on-my-... TomTom
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How do I update the software on my device? - TomTom

us.support.tomtom.com/.../how-do-i-update-the-software-on-m...

TomTomAug 28, 2015 - To check for an updated application version do the following: Connect your TomTom device to your computer and switch it on. If HOME does not automatically check for updates, click Update my device in the HOME menu. If a new application is available, it is listed on the next screen. Click Done.

I was also unable to get TomTom Home to recognise my VIA 160. I called TomTom Support and was advised that there was a programming issue with TomTom Home and it was being addressed. They advised I would receive an email notifying me when the Home Application had been updated to allow connection with the VIA 160. At 21 February, I still have not heard anything back from TomTom and have not checked to see if an updated version of Home is available. If there is, hopefully the new version will work with VIA 160.. JT

I had the same problem with a 750.
I cured it (accidentally I must add) by inserting a memory card.
I guess the last time I connected and disconnected the 750 it had a memory card in and without one inserted it would not recognise the device.
Strange reason but worked for me.

your tom tom needs to be updated,go to tom tom home on the computer and connect your tom tom to the computer and you can download updates there, you can get free updates, hope this helps.

http://www8.garmin.com/support/download_details.jsp?id=591

You also may want to ensure the format on the card was compatible with the new software. chances are you need to update both with it wanting to reformat the card it will wipe all information clean. Try saving the information to your computer before formatting the card to save the maps. It may work if not you may need to update the card with newer software compatible wiht the new download

You need a traffic receiver, avalable from the dealer. it plugs into the charging port

Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:

http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see http://www.tomtom.com/6965). When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

SOLUTION:
Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

http://www.oldboy.me.uk/TomTomUpdates/index.html try that old applications for your tomtom

Yes, this is possoble.

Make sure you:
- Have updated to last navcore v7 version
- Have updated TomTom Home to latest version

Then buy and upgrade map through TomTom Home...

Find latest version of TomTom Home here:
http://www.tomtom.com/support/support.php?ID=3&Language=1