Everything is plugged in through a USB yet it will not connect. A message pops up when i plug the USB cord and turn on the scanner that says its unable to create a work folder on the current disk, and it won't allow me to access the scanner on my computer when i click on the icon. how do i fix this so i can actually use my scanner?
SOURCE: unable to write to file
I had the same problem and fixed mine without re installation. Even though the error does not indicate it very well, the application could not write to the destination. The EPSON Scan application has a destination in two places. One under configuration, in my case, correct. However, a more buried location, next to the Scan button, press the arrow to edit more settings. There, you will find another destination, in my case, incorrect ( a folder that did not exist). Change the setting to a folder that does exist, it should work. Check out my fix here, detailed with pictures. Thank you. Hope this helps someone.
http://it.megocollector.com/?p=946
SOURCE: Computer can't connect to scanner
If you are using Win XP there's another way of testing it with your computer for to check if your scanner is damaged or just a simple
software issue:
Usually for Epson it came with an Application called "Epson Scan"
> with the scanner connected to your Computer try to scan using a diff Application like PhotoShop or MS Paint
> to scan using Paint
Click on Start / All Programs / Accessories ( click and open "Paint" )
> from Paint click on File / and click "From Scanner or Camera" and it will open a scanner wizard., just follow the step by step procedure on how to scan.
note: if you have a diff. imaging devices ( like web cam ) it may ask you which one to use., make sure to select your scanner.
> if it can acquire an image using paint or diff application., there's no issue with the scanner unit.
> if it cannot acquire an image using paint or diff application., your scanner is broken / damaged.
To fix the issue with Epson Scan
> Uninstall "Epson Scan" from Control Panel / Add or Remove Programs / disconnect the scanner unit "USB cable"
> Control Panel / Administrative tools / Services ( look for Windows Image Acquisition < WIA > click on it and restart the service.
> Close all the windows and restart your computer.
Download the Twain Driver from the Epson Website
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88043&prodoid=63070037&infoType=Downloads&platform=Windows
downlad > TWAIN Driver and EPSON Scan Utility v3.12A
( epson12526.exe )
note: if you don't have internet you can use the cd that came with scanner...
> after it is installed your computer might restart and then:
> click on Start ( right click on My Computer / left click on Properties ) on the Properties window click on Hardware Tab / Device Manager / on the device manager window look for "Imaging"
under Imaging look for your scanner ( right click on it and click on update driver., select this time only hit next / select Install the software automatically ( recommended ) hit next and it will update your scanner driver.
> Close all windows and Launch Epson Scan
SOURCE: Epson Perfection v200 stopped working on my imac
Try to scan using epson scan to isolate the issue. You can launch epson scan from applications. If you can scan using epson scan, call adobe to troubleshoot further on photoshop.
If you get an error epson scan cannot be started or if it won't launch. It could be connection or driver issue.
To uninstall/re-install twain on mac, follow the instructions:
- go to applications. Trash epson scan and epson scanner monitor
- Go to library then application support. Trash epson scanner module.
- Go to library then image capture. Trash twain data sources.
- Go to the hard drive. Click on user. Click on the name of your computer. Click on library. Click on preferences. Click on epson. Trash epson scan.
- Empty the trash.
- Restart your mac.
- Log on to support.epson.com. Type in v200 in the search box on the top right corner of the page then click search. click on the first search result. Click on the drop down box and select macintosh operating system instead of windows. click on the second driver down, epson12527.dmg then click on download now. Select no thanks, i prefer not to receive this information then click accept. Install the epson scan installer after the download.
- Then try to scan using epson scan.
If epson scan won't launch or you get an error, try a different usb cable.
Goodluck.
sherlyn c.
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