Just replaced but still getting display error as prior to replacing
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SOURCE: Entering the Service Menu Plus
Thallant, you can enter the menu by turning off the power switch, then turning the switch back on while holding down the up and down arrows on the panel. Hold them long enough to see "customer mode" (or something like that). There are lots of things in that menu I'd love to have a guide to, but I haven't yet found a guide.
SOURCE: Dell 5100cn - Magenta color on all prints
Hi 56tbird.
The answer you got from Dell was partially correct.
It is the Magenta Developer that is causing your problem, however, you can replace this part for less then the printer if you do the work yourself.
I have successfully instructed other on replacing the developer units, although you will have to procure the part.
This is one of the 4 color assemblies you see when you remove the imaging drum.
The part number for the Magenta Developer is M6090
The first thing to do is price the part. I usually suggest doing a google search for the part number. you will find many resellers that way.
you might also try a search on Ebay for the part number as well.
If you decide to purchase the part, if you somewhat mechanically inclined, you should be able to replace the part without a problem.
I can give you detailed instructions on how to change the developer if you decide to go that route.
Thanks,
Cory
SOURCE: Buying and replacing just the transfer roller on a Dell 5110cn
Maybe if you call you can order just the transfer roller. You could try removing it and cleaning the ends (to provide better electrical contact). You could also try wiping the roller itself with a lint free dry cloth - but do so at you own risk and never touch the roller with your fingers!
SOURCE: laser scanner on dell 5110cn laser printer, prints black smudges
replace fuser. How far apart is the ghost image?
SOURCE: I've getting the "Replace transfer roller" message
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