If your Simpson Aquarius 824 washing machine is not spinning, there are a few potential causes for this issue:
- Lid switch or door lock: The washing machine may have a safety feature that prevents it from spinning if the lid or door is not properly closed or the lid switch/door lock mechanism is faulty. Check if the lid or door is securely closed and ensure that the switch or lock mechanism is functioning correctly.
- Drive belt: The drive belt that connects the motor to the drum may be worn out or broken. If the belt is loose, damaged, or slipping, it can prevent the drum from spinning. Inspect the drive belt and replace it if necessary. Refer to the user manual or contact Simpson customer support for guidance on how to access and replace the drive belt on your specific model.
- Motor or motor control board: A malfunctioning motor or motor control board can also prevent the drum from spinning. If the motor is not receiving the proper signals or power, it may not engage and rotate the drum. In this case, professional repair or replacement of the motor or control board may be required. It's recommended to contact Simpson customer support or a qualified appliance repair technician to diagnose and resolve the issue.
- Other issues: There could be other potential causes for the problem, such as a faulty capacitor, wiring issue, or control module problem. These issues typically require professional diagnosis and repair.
It's advisable to refer to the user manual or contact Simpson customer support for specific troubleshooting steps and guidance tailored to your washing machine model. They will be able to provide more detailed assistance and advise on the best course of action for repairing your machine.
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