Question about Hoover Nextra HNF 3157 Front Load Washer

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My hoover Nextra HNF3157 Gets stuck on the drain & spin cycle and never actually picks up the conditioner from the tray. it has been known to be spinning on and off ALL DAY!

My washing machine never actually gets to the end of it's cycle. It was washing a load last week-end all day and never ever picked up the washing power, despite washing the items and rinsing then spinning on and off for hours. I've tried different cycles and I am getting the same result, although it does usually pick up the washing powder and wash the clothes but never gets beyond rinse/ spin, and NEVER takes the conditioner. It can also sometimes take two or three attempts to get it to start it's cycle. Someone has suggested a new PCB, but when I ordered one it is only the little board behind the buttons and doesn't seem to have made much difference. Could it be the 'timer' thing? or has anyone else got any other suggestions? Thanks

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  • Anne Kirby
    Anne Kirby Oct 21, 2012

    Ok, I've just had an email asking me to add some further information. Not sure how so I hope this works. I've run a couple of washes through since I fitted the new little PCB and the machine is running the wash OK, but still getting stuck at the spin , and not getting as far as picking up the conditioner. Nopt sure what other additional information I can give. I think that kinda sums up the problem. I can get a heap of different parts, but it would be good to know which one I need.. It is the selector, the timer, or the main Board, or something completely different? Thanks in anticipation of any help.

  • Anne Kirby
    Anne Kirby Jan 19, 2013

    Thanks for all the suggestions. I have had an engineer out to the machine. Last week he took a look and thought it might be the main board. He has took the board out and sent it away for testing. it came back as "No Fault". he has refitted it today and the problems are still there. he has tried a different pump, but that has made no difference and has tried a different motor, to no avail. he has tested everything he can think of to test and has gone away baffled (after 4 hours!). Once he left I have removed every hose and pipe and cleaned them all out, there were no blockages. So this is still a mystery. Any other suggestions? Thanks

  • Anne Kirby
    Anne Kirby Jan 19, 2013

    Oh, and yes the pump does run before the cycle. new symptom is that it will no longer spin if you just ask for the spin cycle. it jolts the drum round a little then cuts the power,however it does still spin at the end of a wash cycle as per the initial problem...it doesn't stop spinning

  • michael fenton Sep 21, 2013

    did you ever fix this? i am suffering the same fault. as speed builds up on spin cycle all power is cut and then it starts to spin again. it is a never ending loop

  • michael fenton Sep 21, 2013

    did you ever fix this problem? i am having the same problem, as speed builds up in spin cycle all power is cut and then it gives a small clunk and starts all over again. a never ending cycle.

  • Anne Kirby
    Anne Kirby Sep 21, 2013

    Hi Michael, Yes. There was a fault on the main board. First time we sent the board off for testing the company didn't find a problem. Second time we sent it they found a fault. 50 pounds fixed it and it's been spot on since.

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6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Anonymous

  • 13 Answers

SOURCE: Machine not draining

Can you hear the pump running just before the spin cycle, if so then I suspect a blockage in the filter or pump hose, If not and machine is quiet then it could be a faulty water pump or PCB board and you would have to call a technician.

Posted on Apr 13, 2009

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rickead1

Rick Ead

  • 1998 Answers

SOURCE: Nextra HNWF 3135 doesn't work hole cycle,

Ok hot water being still there and not draining is a clog in your drain line or pump issue. I have not yet brought up the schematic to your unit but on some units there is a clean out filter located down the bottom in which you would clean out the filter careful water does come out when you unscrew the filter on other models that do not have the filter door you would remove the lower panel on the front which would give you access to the pump and the drain lines as well even though if you do find items in the filter you still need to disconnect the drain lines going to and leaving from the pump to assure that nothing is blocking or clogging the flow of water. Im glad you replyed about the hot water still being on the inside definite clog in the drain line or pump or filter issue. If you have any further questions message me back. I await your reply Thanks
Rick

Posted on Sep 27, 2011

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Hi from retired Englishman in SW France,
A quick and easy way to find out which tray is which is to pull the detergent drawer out just so that you can see into it. Start a pre-wash and see where the water runs in, then advance to the main wash and observe. Finally start a rinse cycle and where the water goes in is where the conditioner/softener goes.
In a few cases I have come across, the pre-wash tray shares with the conditioner/softener part but the pre-wash powder goes in the front and the softener in the back.
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