Question about Panasonic Lumix DMC-TZ1 Digital Camera

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Camera doesn't react

When I switch on the camera, the lens goes to maximum zoom (50x)
All buttons are blocked. I cannot get to the menu for a soft reset.
The problem occured during a photoshoot from me skating. Camera might have got a cold or so..

How can I do a hard reset? (taking out the battery didn't help)

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

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Posted on Jan 02, 2017

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Anonymous

SOURCE: Camera powers on, then off

The same thing happemed to me and when I turn the caera off the lens won't go back in. After a while I get annoyed but its not my fault i think the camera does not like me?!? Solution: Just let the camera be and then it will maybe be better than before. Trust me I did this and it works but still the lens won't go in?!?!? LOL LOL

Posted on Apr 22, 2007

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Anonymous

SOURCE: Buttons stopped working

If yours still zooms in all the way when you turn it on, then I had a similar problem with mine. When I turned it on, the camera would zoom out all the way and the other buttons wouldn't respond. If I switched it to review, it would just cycle through all the pictures, so I figured somewhere the zoom lever was stuck inside. I don't know a lot about cameras, so I sent it in to Panasonic (it was still under parts warranty), but was informed that due to "grit substance" my warranty was voided and it would cost $179 to repair. Since I could buy the same camera used at www.keh.com for that price I told them to send mine back and I'd take a shot at fixing it (since I was pretty sure it was a mechanical problem). Here's what I did with a $1.79 glass repair screwdriver. Remove the battery and take out all the visible screws on the outside (2 on the right, 1 on the left, 3 on the bottom). Lift the back panel at the bottom edge, and it should pivot along the top edge until you can remove the back. Then unplug the two ribbon cables (the small one has a latch on top and the larger one has a black latch on the side that you need to lift). BOTH have hinges, not just the smaller one like other posts have said. Next you need to remove the front panel. There are three silver screws placed around the lens unit (look down inside, and you'll see them attaching it to the front panel). Remove these, and you should be able to remove the front (lift at the bottom and it pivots along the top edge). Now you should be able to pop off the top cover (with the zoom, power, etc). Now if you look at the bottom, there are two screws holding the board to the cover, remove these and you've got it apart. On the top right side of the board, you'll see where the external zoom switch pushes a very small black lever. This was where the problem with mine was, the black lever was stuck over. You can use the tip of the screwdriver to pop it back to the center position. Now make sure that if you push it one way or the other that it will recenter on its own. Mine didn't, so I had to pop the small silver cover off where the lever is with the flathead tip of the screwdriver. Be careful here. The lever just sits on a peg, and has very small gears that move a slide bar. If either of these fall, you may never find them again. I took both the lever and the slider off, cleaned them, and got it so it would recenter easily again. Then I put them both back in, popped the cover on (you may have to pry out one of the sides slightly to get it back on), and the lever works fine now. I wouldn't be surprised if your camera has this same problem. If it's something else, it's still probably a problem with this mechanism that you could fix. Anyways, reattach the board to the top cover, and pop it back onto the camera. Now insert the battery, and turn it on to see how it works. Even without the screen, you can try the zoom. If it all works, then all you need to do is put it back together in the opposite order you took it apart. When reattaching the LCD ribbon cables, make sure the hinges are open, insert the cable, and snap down its latch. Hopefully that works. I don't know much about cameras, but it wasn't too hard. Just work slowly and carefully.

Posted on Aug 19, 2007

Anonymous

  • 2 Answers

SOURCE: Panasonic Lumix camera, DMC FS5

HAHA, I just solved the problem on my camera.

The problem is that the focus has gone "to far" and lost connection to the cogwheel, This is noticed by listening to the camera when it starts up. I gently tapped the camera lens-down against my thigh when the lens came out in it's outermost position.
This made the cogwheel reconnect to the motor and focus was obtained again. Now the camera works fine again.

I would recommend that you take a cleaning cloth between the lens and your leg when doing this to minimize the chance of scratching the lens.

Good Luck

Posted on Aug 10, 2009

Ty Price

  • 11967 Answers

SOURCE: my Panasonic Lumix FS5 tells me to turn off camera

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Nov 20, 2009

Testimonial: "Thank you for such a detailed reply. I have contacted the vendor and will follow your clear instructions if camera is not covered by warranty."

a7878

  • 502 Answers

SOURCE: My DMC-LX3 got an error message on "remove lens

Lens probably does not extend or retract because of debris or a misaligned gear box. The lens can in about 50% of the cases be repaired without having to replace it. Try to return to manufacturer first. If you're out of warranty, there are third party place that fix them such as camera lens repairs. If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.

Posted on Jul 10, 2010

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STEP 1: Switch on the camera while you hold the shutter button and connect it to the AC adapter or to the USB cable at the same time.
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About a week ago I turned on my Lumix TZ5 and in the screen displayed this message: "please turn camera off and then on again. I have taken the battery off and I have charged, but the message still...


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

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Andrea

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I found this answer on another forum. I giggled the lens as it was stuck out and then pushed the power button to guide it back closed. Then I gave it a soft whack on my palm when the lens was closed. I think I had a piece of sand stuck where the lens goes in and out. I also made sure that the battery type was Ni-Mh instead of alkaline on the menu. This is a recurring problem with Samsung cameras.

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Cant take picture keeps saying zoom error


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

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1 Answer

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

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Hi,
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Correction :
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According to the symptom the possible fault is described above, You have to contact any nearest SONY SERVICE CENTRE to rectify the problem.
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IF this fails, your camera is in need of service.


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