Need to factory reset and delete all current information on device
There is a setup mode you can use to set the player back to factory default settings. From the main menu, just hit SETUP. In there, there should be an option called Load Default. This puts all the settings back to factory defaults.
From there, it's just a matter of deleting everything out of your Media and Data folders. Just plug it in to any computer and delete the contents of those two folders.
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