I recently purchased 2 Razr phones from Ebay. Everything on the phones works ETC the receiving of photos. One phone gets the message and says 'downloading' picture....but can never download it. The other one doesn't even receive the message - however - does receive Text messaging just fine.
I will need to know your who your service provider is to help you. Yet, I can suggest that you go to your service providers website and go to the support section. Then look for MMS profiles or settings. Many of the providers will send the settings to fix the problem straight to your phone. This also means that you bought an unlocked phone by the way.
ok Here is how you do it
1.
Press the Menu Key.
2.
Scroll to and select WebAccess.
3.
Scroll to and select Web Sessions.
4.
Highlight "AT&T MMS" and press the Menu Key.
5.
Scroll to and select Edit.
6.
Validate the following parameters:
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Name: AT&T MMS
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Homepage: mmsc.mymmode.com
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Gateway IP: 10.250.250.55
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Port 1: 8080
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Domain 1: blank
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Service Type 1: HTTP
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Gateway IP 2: 000.000.000.000
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Port 2: 0
*
Domain 2: blank
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Service Type 2 WAP
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DNS 1: 000.000.000.000
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DNS 2: 000.000.000.000
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Time out: 5 Minutes
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CSD no 1: Blank
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Username: 1: blank
*
Password 1: blank
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Speed (Bps) 9600
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Line Type 1: ISDN
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CSD no 2: blank
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User Name 2: blank
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Password 2 blank
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Speed (Bps) 2: 9600
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Line Type 2: ISDN
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GPRS APN: proxy
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User Name:blank
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Password:blank
7.
Press the left soft key 4 times to return to the main menu.
8.
Scroll to and select Messages.
9.
Press Menu.
10.
Scroll to and select Message Setup.
11.
Scroll to and select Multimedia Msg Setup.
12.
Scroll to and select Server Info.
13.
Scroll to "AT&T MMS", then press Menu.
14.
Scroll to and select Edit.
15.
Validate the following settings:
*
Service Name: AT&T MMS
*
Server Name:http://mmsc.mymmode.com
*
Web Session Name: AT&T MMS
Let me know if any of this information is incorrect and I'll help you Further
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we have Cingular/AT&T...........thanks for your help! I did ask the Cingular folks but they said it was a phone problem not a service.
RZRSucks - although this didn't solve the problem I did go into my phone which was purchased through Cingular and look at the settings that coincided with the ones you suggested. They were different somewhat. I changed the settings on the other phones to match mine but it had a user name and password in my settings that were just (********) and I don't have a clue what those settings would be.
I really appreciate your help...........any more suggestions would be greatly appreciated!
received text message that only said "download" but nothing downloads. verified with sender it was only a text message and not an attachment
i have sound for everything except for reciving a message
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