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After installing we get "no signal".

We are using a Zenith DTT901 converter box with a Sanyo TV which only has the power connection and antenna connection on the back. We also have a VCR connected. When the installation was completed and the scanning for channels was finished we were not able to get any channels and the only thing we can get is "no signal". After contacting the Zenith tech he could only suggest that we get rabitt ears. We tried it on another TV and got the same no signal report. What can we do?

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Two things. "No signal" on a modern TV usually means the device connected to the corresponding input is either not configured right, is not set up for the type of cable you're using to connect its output to the TV, or the TV input "source" hasn't been switched to the actual input you're using. You mentioned a VCR, but I would take that out of the picture to simplify your troubleshooting, and just work with the converter box and the TV. If it still doesn't work, at least that means the VCR has nothing to do with it.

Then, it would be nice to know for sure whether the converter is sending the TV the "no signal" message, or the TV was doing it on its own. If you get the message and then disconnect the interconnecting cable, and the message stops, then we know the message is coming from the converter. If it stops, the that means the TV isn't even seeing the converter. See, we are just cutting to problem in half bit by bit, to determine exactly where the problem is.

Second, I sympathize and have little patience for a customer service rep that would give up so quickly. If the converter needs an antenna, then the CS rep should have advised you what kind of antenna it needs,and how to make sure its connected right. If a CS rep gave me such poor assistance, I'd return it for my money back and buy another converter. Its hard to know enough details to prove out exactly what is likely wrong, but these steps should at least help isolate some problems. And if it is the converter, at least you know one brand never to buy again.

Posted on Jun 02, 2017

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Posted on Jan 09, 2008

catwild

  • 2 Answers

SOURCE: Hooking up a convertor , when i have a vcr, dvd player

You can hook it up through the antennae system. Keep your dvr connected to the tv the way you had it. Hook up your TV rabbit ears antennae to the converter box in the connection on the left side of the box. Then hook up the antennae lead from the converter box to your TV on the right side connector. The only thing I'm wondering is, do you get stereo sound this way and does anyone know how to get it without hooking up the separate audio and video plugs? There aren't enough connections on the tv to hook up both sets.

Posted on Dec 01, 2008

Anonymous

  • 360 Answers

SOURCE: Sanyo model HT27547 installed to Dishnetwork satellite.

the model you listed will receive digital rf signals without the need for a converter box. the link below is a link to the owners manual for your set, in it you will see what to do to get your local station once the television signals switch to all digital broadcasts.

http://www.sanyotv.com/HT27547%20(E)%200255A-.pdf

Please take the time to rate this solution.

Posted on Jan 29, 2009

Anonymous

  • 3 Answers

SOURCE: Need a smart antenna to go with the Digital TV converter box

First, you don't need a Smart Antenna, the manual is simply stating that your converter will use one if you have it. Any standard antenna will work, so there is no need for a coupon to pay for a new one, whether indoor or outdoor depending on your location and distance from each channel transmission tower. Since you don't give details of what antenna you are using, I will assume you have rabbit ears for each converter. Rabbit ears are notorious for poor reception and any metal or persons nearby will change the reception quality. I would recommend a roof mounted external antenna with splitters for the 3 converters if you have the option. If not, use an amplified internal antenna and mount it closest to the channel towers you will watch most and as high as possible. If you can find a smart antenna, which is an amplified indoor/outdoor antenna with a control cable for changing the direction of reception, for a decent price, you can use that but keep in mind that to use the control feature you will need one for each converter. Also, check antennaweb.org for information on digital channels in your area and their direction and distance. Antennaweb.org will also tell you if any digital channel in your area uses VHF frequencies. If they don't then a UHF only antenna will work fine.

Posted on Feb 18, 2009

Anonymous

  • 5 Answers

SOURCE: digital tv antenna reception

try googling how to build an antenna with coat hangers. not pretty but cheap!

Posted on Apr 18, 2009

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You can hook it up through the antennae system. Keep your dvr connected to the tv the way you had it. Hook up your TV rabbit ears antennae to the converter box in the connection on the left side of the box. Then hook up the antennae lead from the converter box to your TV on the right side connector. The only thing I'm wondering is, do you get stereo sound this way and does anyone know how to get it without hooking up the separate audio and video plugs? There aren't enough connections on the tv to hook up both sets.

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