Agitator locks up

The agitator is designed to “ratchet” and turn one way but not the other. If your clothes are being twisted, that is most likely a transmission problem where it tries to agitate and spin at same time

Need model number! Do a google search for a manual (just search by model number). Repair parts and some troubleshooting help at: http://www.repairclinic.com/

if this is a two piece agitator,it should behave like a ratchet turn freely clockwise and catch counter clockwise if it doesn't catch the agitator "dogs " are shot this is a verry inexpencive repair

The agitate is a slow speed on a two speed motor. That said, there are several things
which can cause this. I have seen a bad connection on a motor plug do this.
This can often be seen as a dark spot on the semi- clear connectors.

Also a missing point on the timer (They can burn shut and pull off the contact). One way
to test the timer is to see if the washer will agitate on other cycle settings.

Third would be the motor itself. I haven't seen a partial failure ever.

One last thought, If you have a two piece agitator, the "Dog Agits" may be bad,
If you can grab the upper portion of the agitator and it turns freely back an forth, then
they have worn out. They are about 4 dollars. Take off the top plug/softener cap and there is a
bolt (usually 7/16th) that unscrews. Loosen this bolt counter clockwise and remove upper
assembly, The center part containing the agits can be removed and should be very
obvious as to their reassembly. Hope this helps.

it might be the safety switch under the door.
it is a switch that will not allow the spin cycle to spin unless the door is closed - like when you look in your washer while its spinning and as soon as you open the door the spinning stops until you shut the door again.
if its damaged it will not allow the spin cycle to work.
try look under the lid.
costs around $3.00 put in with a screw driver good luck
aloha

Grab the agitator at the base and attempt to rotate it clockwise and counter clock wise. It should remain firmly in place. If there is movement the agitator spline is worn.

This is your Agitator:

http://www.repairclinic.com/Appliance-Parts?s=t-WBSR3140DW-%3d%3dc201

It does not come with the fabric dispenser. It has to be ordered seperately. You should be able to transfer you old one to the new one if you do have to replace the agitator.

Besides the agitator the drive bell can also be the source of the noise. It is located under the agitator.

http://www.repairclinic.com/SSPartDetail.aspx?s=t-WBSR3140DW-%3d%3dc239i1195917&PartID=1195917

This part is the most likely cause of the noise.

Thanks for using FixYa.

Kelly

Just had a similiar problem a couple weeks ago. There are some small parts in the agitator called "dogs". Here is a picture:


The "dogs" are the 4 small parts in the lower right. They need replaced. It can a little tricky but they are relatively inexpensive. Mine were $6.

Hi, seems like this drive shaft and clutch assembly wasn't assembled properly. the agitator should spin counter clockwise and clock wise(both ways). I would return this unit for an exchange before the warranty is canceled.

If your agitator is a 2 piece, it has a rachet action and turns free counter clockwise and locks to the bottom piece when turning counter clockwise.
The transmission disengages the agitator when it is in the spin mode. If you put the washer in the spin cycle the agitator should free up.
If the washer is spining ok and the agitator is not turning free you have a transmission problem.

The agitator has four small teflon (I believe) plastic grips inside the upper portion called "agitator dogs". They have small teeth on them to grip the inside ring of the agitator. You can replace them for less than $10 for a pack of 4. Your local appliance repair shop should carry them, or be able to order them for you. Let me know if this helps.