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annette royster Posted on Nov 10, 2012
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Im trying to send a fax but it saids out of memory and poor line condition

1 Answer

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  • Master 805 Answers
  • Posted on Nov 10, 2012
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This message show when temporary memory full fill because of too much pending command or execute command which hold printer temporary memory. So you need to clear or delete pending command from its memory then restart your computer. Thanks a lot

5 Related Answers

Anonymous

  • 4 Answers
  • Posted on Feb 19, 2008

SOURCE: Can not send fax

Call your telephone provider. There may be noise on the line. Ask you telephone provider to perform a line check on your line. If there is a problem they can fix it on their end. Worst case senario, they come to location as you have poor lines or old lines into your home.

If you have Vonage or Comcast Digital phone service, you will want to slow down your modem speed on the fax machine. Your manual should show you how to do it.

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Anonymous

  • 105 Answers
  • Posted on May 13, 2008

SOURCE: OUT OF MEMORY

Just because you can hear fine when you call the same number and talk to the person there, does not mean a fax machine won't sense noise on the line. A fax machine is much more sensitive, and cannot have a lot of noise or it will not be able to render the image at the other end correctly. So have your phone company and the recipient's phone company check the lines for problems.

There is also the chance that the two fax machines cannot get along. We have clients that we cannot use our fax machine for, because it always generates a similar error to yours. If we go to the other side of our building and use a separate fax machine on a different line, it goes through just fine.


The other half of the error is out of memory. If you have not tried these ideas, try them also: To gain extra memory, you can turn off Fax Storage, print fax messages in memory or cancel a Delayed Fax or Polling Job. In general, shutting the unit off will purge most everything out of memory.



Anonymous

  • 347 Answers
  • Posted on Jul 22, 2008

SOURCE: OUT OF MEMORY

Hello laray7813,

Please visit this link to know exactky what NG means and how to solve it.
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000200/000009/faq000209_000.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=12

If this dosent work, let us know and we will find other solutions,
Dahaka

Healeyman

mike kirschbaum

  • 1198 Answers
  • Posted on Apr 29, 2009

SOURCE: MFC-440CN PRINTER fax error

Plug a phone into the line and listen for static. Too many phones on the line, bad lines,etc, can cause a poor line condition. Try the unit directly into the phone line, no answer machine or anything else on the line. Maybe the memory thing is it has a lot of faxes that it hasn't been able to send.

Anonymous

  • 4090 Answers
  • Posted on Nov 24, 2009

SOURCE: Our MFC 7840 printer when faxing keeps saying

Depending on your location the line coulod well be poor quality for a sensitive fax. Any spurious sounds on a fax line will cause it to fault.
May I suggest you try the fax on the mainline first before assuming the unit is at fault.

Length of line from point a to b can also reduce the efficiency of signal. It may sound ok to the ear, but resistance may be the factor in reducing the level of the tone that the fax requires to hear and then activate send or receive.It reports poor line condition and even poor memory because it keeps loading to send.

If it does it on the mainline as well then I would be considering a technical call for help. There may be a fault in the unit.

please rwte my help++++Thanks for using FIXYA

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0helpful
1answer

OUT OF MEMORY

Hello laray7813,

Please visit this link to know exactky what NG means and how to solve it.
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000200/000009/faq000209_000.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=12

If this dosent work, let us know and we will find other solutions,
Dahaka
0helpful
1answer

Can't send fax. Getting transmission verification report stating NG: poor line condition/ out of memory. HELP!!

There are two possible reasons why your printer display the error message.

1. Poor Line Condition
- electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line
- poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken.
- alarm system or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.

2. Memory Full
- There is no space to store incoming fax messages. Delete all stored fax messages.
2helpful
2answers

Mfc-9840cdw scan poor line condition out of memory - how can this be solved. i feel so dense because it appears your site has already offered solutions but i can't even find them there!

Hello,

Poor line condition / out of memory is almost always caused by poor line condition.
This is to say that there is a problem trying to send because the signal is not going through clearly enough.

This error can be due to either your fax machine or the receiving ends fax machine.

Try sending to other numbers as a test to see if it works for other numbers (you can use 1-866-685-8587 for the brother test line)

If you get the same error no matter who you send to, you may want to try another jack or telephone cable.
If you are using a splitter, try without the splitter.

Thanks,

Pat
0helpful
1answer

Trying to send a fax error: Poor line condition/ Out of memory

Make sure by making a copy that your scanner is OK, streaks or black bands won't send properly and you need a new scan assembly, Poor line condition is just that, you need a better line or cable, If you go to fax settings and turn off error correction mode it sometimes helps as well.
0helpful
1answer

Our MFC 7840 printer when faxing keeps saying

Depending on your location the line coulod well be poor quality for a sensitive fax. Any spurious sounds on a fax line will cause it to fault.
May I suggest you try the fax on the mainline first before assuming the unit is at fault.

Length of line from point a to b can also reduce the efficiency of signal. It may sound ok to the ear, but resistance may be the factor in reducing the level of the tone that the fax requires to hear and then activate send or receive.It reports poor line condition and even poor memory because it keeps loading to send.

If it does it on the mainline as well then I would be considering a technical call for help. There may be a fault in the unit.

please rwte my help++++Thanks for using FIXYA
1helpful
1answer

Consistently receiving poor line condition error

The other fax machines are not on the same line though, right? Try installing a line filter.
0helpful
1answer

MFC-440CN PRINTER fax error

Plug a phone into the line and listen for static. Too many phones on the line, bad lines,etc, can cause a poor line condition. Try the unit directly into the phone line, no answer machine or anything else on the line. Maybe the memory thing is it has a lot of faxes that it hasn't been able to send.
42helpful
4answers

NG: POOR LINE CONDITION / OUT OF MEMORY

You can adjust the Compatibility mode. This adjusts the sensitivity of the machine to interference on the phone line by lowering the transmission speed:
a. Press Menu, 2 (Fax), 0 (Miscellaneous), 1 (Compatibility)
b. Press Up or Down arrow to select "Basic"
c. Press OK.
d. Press Stop/Exit.
e. Try resending the fax.
If the problem continues we recommend you try the unit on another line at the current location or another location. Always restart your machines after you made changes, that way you will see the results.
0helpful
1answer

Can not send fax

Call your telephone provider. There may be noise on the line. Ask you telephone provider to perform a line check on your line. If there is a problem they can fix it on their end. Worst case senario, they come to location as you have poor lines or old lines into your home.

If you have Vonage or Comcast Digital phone service, you will want to slow down your modem speed on the fax machine. Your manual should show you how to do it.
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