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Hi On the AT&T Network, to unlock the LG Shine or CU720, it’s pretty simple:
Put a AT&T or Cingular SIM in the phone; it does not have to be an active SIM
Enter *#865625# then the 16 digit unlock code*
Device should say: Network Lock Deactivated
Phone may automatically reboot
*The 16 digit code can be obtained by calling AT&T Technical Support and given the representative the IMEI number. In exchange they will give you the Subsidy Unlock Code. To obtain the IMEI number, type *#06# on your device. This 16 digit number is not the same as the unlock code, this is the IMEI number to give to AT&T Technical Support in exchange for the 16 digit Subsidy Unlock Code.
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There are 2 different kinds of unlock codes for the cu720. One is called the PUK code and the other is a Subsidy Unlock code. The PUK is a sim unlock code and the subsidy is the unlock code to use the phone for international travel or if you want to take it to a different carrier. For both of these codes you need to contact your service provider and they will be able to provide you with the correct codes for your specific device. Just make sure you have the imei to provide to them for the subsidy. You can find it underneath your battery or by pressing *#06# with you phone on and it will display on the front.
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