Prints fine, but when i select multiple copies it only prints one. i recently got a new computer with Vista, do i need new drivers?

Hello Barbhinkins,
Please find the vista driver for this printer at this link. Follow the instructions to install properly.

Hopefully this file will also have driver for scanner.

Thanks,
Lolita

It will only print black when grayscale.

If you don't have a manual, you can find one here

My guess is either on the printer or the driver. Skimming the manual, it doesn't seem that you can set the default number of pages printed per sent print job on the printer, but that is something I would look into. This is a nice office printer, perhaps the printer is set to print multiple copies of everything it is sent. You could determine if it is the printer or driver/computer by printing to it from another computer.

If it is the computer, go into the control panel and select the properties for this printer. In there, check if the number of copies is improperly set to 5. This would happen for every print job sent from this system.

Does it print 5 copies of documents sent from different programs (i.e. Web Page, Word, Excel)? Quite possibly, one time you set it to print 5 copies and that application retained that as default. In that application, rather than clicking "print" click "printer setup" and look through the settings to see if it is requesting multiple copies.

I am 95% sure one of these three solutions will solve your problem.

When you click "File" and "Print", do you see an option to select a printer, and to choose multiple copies? You should!

Its a problem with Vista with the print spooler. Try the following.

1. Click start then Control Panel.
2. Double Click Printers
3. Right click the Brother and select Properties
4. Click on the Advanced Tab
5. Select print directly to Printer, then Apply

This should do the Trick, If it doesnt let me know, I know of another fiix

Thanks!
Jim

Is the printer set for label taken, if it is then it is waiting for the sensor to see the label is gone before printing the next one. Apart from that, check the settings in the driver and make sure it is all set correctly

hi

its most prob a driver problem, thats the trouble with vista if you have installed the cd driver disk that came with it,

its most prob only for xp it will run on vista but not all features will work go to hp web page click on the drivers and software location, then put in model number of printer then next it will give you diff. windows drivers and pick the vista one that with your pc/laptop but please un-install the software you are using first the shut down and restart..

then install the new drivers etc this should sort out your problem.

if still having problems please get back to me .. matdav69

This problem is caused by Mopier Mode being enabled by default. The idea of Mopier Mode is to minimise computer and network traffic by sending only 1 copy to a printer equiped with suitable internal memory. That stored copy is then used to produce the multiple copies. Most HP Laserjets do not have suitable internal memory and so only the one copy sent by the computer gets printed. To disable Mopier Mode:
Click Start
Click Devices and Printers
Right click your Laserjet Printer
Select Printer Properties
Click the Device Settings Tab
Scroll down to the bottom
If necessary, expand Installable Options
Click on Mopier Mode
Select Disable in the selection box that appears
Click Apply
You will now get multiple copies.

try this see attached