Required free i pod shuffle software version 1.1.4

Check to see whether your iPod shuffle is the original stick version or the newer version, which plugs into the iPod dock connector.

Turn your PC on.

The PC needs to be on to transfer music and charge the iPod shuffle.

Place the iPod shuffle in the iPod dock connector if you have the newer version.

If you're using the original version, then plug it directly into a high-power USB port on your PC.

Check the monitor to ensure iTunes has loaded.

This means a connection was established.

hope this helps

Hi

Thanks for using FixYa.Connect the Ipod with the iTunes and then delete all songs from your iTunes library and then sync your ipod with the iTunes, this will erase all the songs from your ipod.
Please do rate the solution and revert for further assistance.
Thanks
Rylee

Hold in the play button for 10 seconds to reset. If that fails:
iPod shuffle Software Update and Restore
Apple periodically updates iPod shuffle software to improve performance or add
features. It is recommended that you update your iPod shuffle to use the latest
software.
You can choose either to update or to restore the iPod shuffle software.
• If you choose to update, the software is updated, but your settings and songs are not
affected.
• If you choose to restore, all songs and data are erased from your iPod shuffle. All
iPod shuffle settings are restored to their original state.
To update or restore iPod shuffle with the latest software:
1 Go to www.apple.com/support/ipod and download the latest iPod Update. The update
has the latest software for all models of iPod.
2 Double-click the software install file and follow the onscreen instructions to install the
iPod shuffle Update.
3 Connect iPod shuffle to your computer and open iTunes. The iPod Updater application
opens.
If you’re using a Windows PC and the iPod Updater application doesn’t open
automatically, you can find the updater by choosing Start > All Programs > iPod.
4 Follow the onscreen instructions to update or restore iPod shuffle software.
If you use the iPod Updater application and it doesn’t see that iPod shuffle is
connected to your computer, turn iPod shuffle off and turn it on again.

you go to www.itunes.com and download the software. it's easy and free.

hope this helped.
please rate well.

If you need further help, reach me via phone at https://www.6ya.com/expert/mark_445a24324be9eb03

http://lifehacker.com/software/ipod/how-to-replace-your-ipods-battery-236138.php

You should do a restore:

How to restore iPod shuffle

1. Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
2. Download and install the latest version of iTunes if you do not already have it installed.
3. Open iTunes, and then connect iPod shuffle to your computer.
4. After a few moments, it will appear in the Source pane in iTunes.
5. Select your iPod shuffle in the Source pane and you will see information about it appear in the Settings tab of the main iTunes windows
6. The Version section tells you whether iPod shuffle is up to date or needs a newer version of the software.
7. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
8. • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
   • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
   • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
   • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
9. If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
10. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will present a message instructing you to leave iPod shuffle connected to computer to complete restore process.
11. During the stage 2 of the restore process, a green LED will flash once on iPod shuffle, then amber and green LEDs will flash briefly, and finally the amber LED will begin to flash continuously. It is critical that the iPod shuffle remains connected to the computer during this stage.
12. After stage 2 of the restore process is complete, the iPod Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

Go here:
http://www.apple.com/itunes/

On the right hand side it says itunes 7 Download now. That's the software you need to use with an ipod.

hi ya, 
Well firstly to use any Apple iPod products you need iTunes, which you can download form [http://www.apple.com/itunes/download/] for free if you don't already have it installed
once you have this installed, check this article form apple its great, will get you on the why to be a iPod guru ;) 
http://www.apple.com/support/itunes/windows/tutorial/index.html

Have fun
Z33m

first u have to install the i-tunes latest soft ware on teh pc and connect ur i-pod to teh pc with the dongle and the pc automatically decet ur i-pod and then the i-tunes soft ware will appear and in teh bottom teh page u can see auto fill click the tab and wait till the synk complete and u can use ur i-pod to listen songs thx rate me solved if its helps

Just take it to a consumer elctronics or electronics repair shop