Close ink cover - Brother MFC255CW All-in-One InkJet Printer

If you are using extra large ink bottles that prevent closing the cover see How to bypass Brother DCP J315W Close Ink Cover

I had the same error on my WF-3620 with CISS and the solution is simple: my ink cartridge cover is removed and the only way how printer can determine that the ink cartridge cover is not latched is when something prevents ink cartridge carriage from moving to the right edge. In my case somewhy ink cartridge carriage got stuck and I just pushed it slightly with my hand and the error got solved. Note that you have to push ink cartridge carriage when it tries to move immediately after you press cover open sensor.

Hi, Try taking out all cartridges, unplug the printer a few minutes.
re plug , turn on. with ink cover open. then close cover and wait to follow the install prompts, This should reset the printer.
be sure to gently push the cartridges till each one clicks.Close cover.
Please let me know if this helps!

1. Make sure that the power is turned on.

2. Open the Front Cover.
The FINE Cartridge Holder moves to the replacement position.

3. Remove the empty FINE Cartridge.
(1) Pinch the tabs and open the Ink Cartridge Locking Cover.
(2) Remove the FINE Cartridge.

4. Prepare the new FINE Cartridge.
(1) Take a new FINE Cartridge out of its package and remove the orange protective tape (C) gently.

5. Install the FINE Cartridge.
(1) Put a new FINE Cartridge in the FINE Cartridge Holder.
The Color FINE Cartridge should be installed into the left slot and the Black FINE Cartridge should be installed into the right slot.
(2) Close the Ink Cartridge Locking Cover to lock the FINE Cartridge into place.
Push down the Ink Cartridge Locking Cover until it clicks.


(3) Confirm that the Ink Cartridge Locking Cover is closed correctly.

6. Close the Front Cover.

Remove the ink cartridge and replace. Make sure it is seated correctly. Make sure the ink cover can close all the way. Restart the printer.

it said "close ink cover".

1. Make sure that the power is turned on, and open the Paper Output Tray.

2. Lift the Scanning Unit (Cover), then hold it open with the Scanning Unit Support on the right side.

The FINE Cartridge Holder moves to the replacement position.

3. FINE Cartridge.

(1) Pinch the tabs and open the Ink Cartridge Locking Cover.

(2) Remove the FINE Cartridge.

4. Prepare the new FINE Cartridge.

(1) Take a new FINE Cartridge out of its package and remove the orange protective tape gently.

5. Install the FINE Cartridge.

(1) Put a new FINE Cartridge in the FINE Cartridge Holder.

The Color FINE Cartridge should be installed into the left slot and the Black FINE Cartridge should be into the right slot.

(2) Close the Ink Cartridge Locking Cover to lock the FINE Cartridge into place.

Push down the Ink Cartridge Locking Cover until it clicks.

(3) Confirm that the Ink Cartridge Locking Cover is closed correctly.

(E) Closed correctly

(F) Not closed correctly (the cover is tilted)

6. Lift the Scanning Unit (Cover) slightly to set the Scanning Unit Support back to its original position, and gently close the Scanning Unit (Cover).

1. The top cover hinges are not connected to the ink slider bar properly. - Open the top cover and snap the hinge arms back into place and close the top cover. Check for proper operation. 2. Customer has not loaded the ink sticks properly and the top cover will not close properly. - Verify the ink sticks are loaded properly and that the customer is using proper Phaser 860 ink sticks. Close the top cover and check for proper operation. PARTS:Parts are listed in the order of highest probability for repair. NUMBER QTY DESCRIPTION PROBABILITY% MODEL S/N FROM S/N TO S/N 200469000 1 COVER; TOP COVER