You'll have to do an external reset. Http://www.motorola.com/support to locate the FAQ.
Mark
I don't know the unlock code.Unlock code is unique it generated based in IMEI number,network,country it is locked now ,mobile phone brand and model.So i don't know the unlock code.
You can get Unlock code for Motorola XT912 model phone from
Theunlockspot.com and unlock it easily.
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