Water is dripping on the top shelf of the refrigerator and I have cleaned and made sure the freezer and refrigerator are clean and the air flow is good but the water continues to drip about 1/2 a cup of...
sounds like the drain is blocked
you have a plugged up drain in the freezer.when the machine goes into defrost the ice melts off the coil and goes down the drain in the freezer and drips down to the bottom pan where it evaporates,but your drain is blocked so the water can't drain correctly.you have to empty the freezer,remove the ice maker and shelves,remove the back wall and with a hair dryer melt out all the ice.after the ice is gone you have to clear the drain.i use a steemer to clear out the drain,if you don't have a steemer you can use like a turkey baster or anything that will blow through the drain line and clear it.when you think it's clear,pour hot water down through the drain to make sure it's clear.there's a heater you can install into the drain hole so this doesn't happen again,you can call your local parts store and tell them you need a drain heater or you can make one,get a 6 inch piece of house electrical wire,remove the ground wire from the casing,stick it in the hole until it hits the bottom of the drain,then leave enough to rap around the heater that melts the ice off the coil around a half inch and cut off the rest,when theheater comes on the wire heats up and stops the ice from blocking the drain. you want it long enough to go down the drain without hitting anything,4 to 5 inches is plenty,let me know how you make out
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