I have been using the chair for about 2 months (on loan from a friend...it had been used for some time and then in storage for 4 years...I have no manual). I plug it in overnight every night and frequently turned it off during the day. Yesterday it worked as usual and then suddenly seemed to be losing power...I managed to make it into the bedroom before it completely died. I plugged it in again (directly into the socket in case the extension cord wasn't working anymore). This morning, all that happens is that the green light comes on...no flashing. Might it be the battery? If so, how long does it take to charge? I have no idea what the repair history is.
SOURCE: Can't charge Pronto M91.
Hi Bob. Unfortunately in most cases this means that the batteries have gone so flat that they cannot be “revived”. The best thing to do is take the batteries to a local battery dealer and have them checked. You may need to replace them. Another possibility is that because the batteries are so flat, the charging circuit hit a wobbly trying to resuscitate them and popped a fuse button. A simple reset may help. Happy scooting. Regards Chris… [email protected]
SOURCE: pronto 91 fully charged batt but only gey 3 flashes off red light
Batters won't hold charge and work properly it sat up for that long. replace batterys
SOURCE: After receiving this particular chair I had
imwaltz Sorry buddy but if it sat that long the batteries are probably too low for the charger to pick up and charge. to bad you didn't just charge those batteries once a month while you were laid up. You will have to get new batteries. If Medicare paid for your chair they will pay for most of the repair costs. Contact Repair Xpress @ 1-877-581-3733 or Roadrunner Mobility @ 1-800-467-2668 these are 2 excellent service companies that will bill Medicare for repair and have a tech repair the chair for you. Hope this helps
Testimonial: " Thank you for the help. Both timely and professional. Staying with the kids during rehad and the aged brain never considered charging the batteries."
SOURCE: pronto M6 chair will not work. When the power
Phil the red means battery is low and the green is a speed limit code because of the low battery if you have charged your batteries and you still get the red then you need to check the charger after charging all night does the yellow light on the charger turn green? if when you first plug in the charger if the red light is on and the other light is green then there is a problem with the wiring or connection to the batteries from the charger and you aren't charging the batteries. if when you plug the charger in and you get a red and yellow light then the charger is working but you don't ever ge a green light and the battery level gauge is still showing red then you need to replace the batteries Hope this helps
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Problem solved! New battery.
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