The drain pump on my F&P IWL16 is leaking water. I've had the pump replaced 3 times, during which, the new control board with fuse bypass was installed to prevent the board from blowing again

- Motor control module fault:
Fisher and Paykel washing machine error 1:
Primary Source: Motor control module.
Action: Replace motor control module.

3 - Motor control module fault:
Fisher and Paykel washing machine error 3:
Primary Source: Motor control module.
Action: Replace motor control module.

9 - Size setting fault:
Fisher and Paykel washing machine error 9:
Primary Source: Motor control module.
Action: Reset machine size as per service manual instructions. If fault repeats replace Motor control module.

10 - Temperature Sensor (Thermistor) Error:
Fisher and Paykel washing machine error 10:
Primary Source: Thermistor.
Action: Replace Thermistor.

11 - Pressure Sensor Fault:
Fisher and Paykel washing machine error 11:
Primary Source: Pressure Tube.
Action: 1 - Empty all water from the machine. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube (blow down the tube is necessary). 2 - If fault repeats, replace Motor Control Module.

12 - Flood Protection Error:
Fisher and Paykel washing machine error 12:
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically by disconnecting power to the machine.
Secondary Source: Pump System.
Action: Check pump for blockage and drain hose for correct height(end not immersed in water) or kinked.
Tertiary Source: motor control module.
Action: If water valves are been driven on electrically, replace motor control module.

36 - Water Leak Fault:
Fisher and Paykel washing machine error 36:
Motor control module has needed to top up the water level more than 4 times during wash/rinse cycle. Most likely cause is waster siphoning out or the machine has developed a leak.
Primary Source: Drainage system.
Action: Check that the hose is not less than 850mm from the ground
Secondary Source: Pressure tube.
Action: Make sure the pressure tube is fitted correctly and doesnt have any holes.

37 - Blocked pump:
Fisher and Paykel washing machine error 37:
Primary Source: Drain System.
Action:
1. Check that the drain hose has not been kinked.
2. Check the length of the hose. 1m is maximum extension.
3. Check drain pump winding for open circuit.(Note: Pumps are fitted with a thermal cut out and will reset after cooling)
4. Check for physical blockage to pump and hoses.

38 - Pressure Sensor Fault(empty reading during wash cycle):
Fisher and Paykel washing machine error 38:
Primary Source: Pressure tube.
Action: Check if tube is fitted correctly, check for blockages or holes in the pressure tube.
Secondary Source: Motor Control Module
Action: Replace the module.

39 - Pressure Tube Fault:
Fisher and Paykel washing machine error 39:
Same as fault 38.

40 - Bowl Dis-engage Fault:
Fisher and Paykel washing machine error 40:
Primary Source: Mechanical.
Action:
1. Check that there are no clothes or other foreign objects preventing the clutch from re-engaging. Excessive suds can also stop the bowl rotating.
2. Check the clutch splines for physical damage.
3. Check that the pressure tube has not come off, kinked or blocked(blow down the tube.
Secondary Source: Motor Control Board.
Action: Change Board.

43 - Out Of Balance Switch Fault:
Fisher and Paykel washing machine error 43:
Motor control module has found that signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected.
Action:
1. Check the level of the machine.
2. Check wiring to the switch.
3. Check switch for continuity and corrosion.

44 - Water in Bowl During Spin:
Fisher and Paykel washing machine error 44:
Primary Source: Drain system.
Action: Check for blockages/kinks in drain hose and function of the drain pump.

48 - Hot and Cold Inlet Valve Incorrect Signal:
Fisher and Paykel washing machine error 48:
Primary Source: Wiring.
Action: Check the wiring.
Secondary Source: Inlet Valves.
Action: Check the resistance of the coils.
Tertiary Source: Motor Control Module.
Action: Change Module.

49 - Cold Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 49:
Action: See fault 48.

50 - Hot Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 50:
Action: See fault 48.

51 - Diverter Valve Fault:
Fisher and Paykel washing machine error 51:
Primary Source: Blocked diverter valve.
Action: Check for foreign objects in the valve.
Secondary Source: Motor Control Module & Diverter Valve
Action: Plug the machine into the power point but off at the control panel. Check voltage on the plugs at the diverter valve. If voltage around 230V, change diverter valve and motor control module

THE WASHER IS POSSESSED. sell it.

Try running running it MT on smaller load setting a few time,s then do a smaller then you had been doing load of close. I belive yr getting or have got.water.past the.shaft seal,s. So maybe wth smaller load.inclueding.water setting you may see some change i.e. no more black speacks. Sorry.about my spelling. Am.still new

your main board is out very come with a bad drain pump the new pumps and boards come with a fuse to stop this problem. water hit the pump and shorts out the board

I can think of a couple of issues that would cause this. 1) Did you use too much detergent? You should use an HE detergent and follow the directions (or use less). Did you see an error code during the cycles?

Some new front-load washers will do extra rinse cycles when they detect excess suds. (They also do a long pause waiting for the bubbles to die down.)

Is this a new washer or a used one? The other usual issues that can cause the problem are: foreign objects in the "coin trap" (this protects the drain pump), a bad pump, or leaks/damage to the drain hoses.

Also check your water inlets to make sure that the water was flowing properly.

I hope this helps.

Cindy Wells

Hi just read your posting.If you are getting error code 37 then the fault is definitely your drain pump.If the pump is getting very hot, it is faulty.What happens is when the pump gets hot the thermal fuse that is part of the windings on the pump opens to stop it burning.I have seen this fault many times and always changed the pump.Hope this helps but please reply for further help.Looking forward to your reply.

Look for broken plastic casing of the pump. A hairline crack would also leak water. Check for proper fitting of flexible hoses to & from pump. Another thing is to check for loose filter cap. A loose filter cap or broken O ring of the filter cap can leak water.

Something may have been stuck in the drain pump impeller creating the clanking noise. This is a serious problem that can lead to the burning out of the motor controller module, the machine's "brain". It has been found that a short circuit is imminent on a leaky drain pump which can eventually burn out the motor controller module.

Empty the machine then lay it's front on a padded floor/surface and check the drain pump including the diverter valve where both the drain pump and the recirculation pump connect from. Replace the drain pump if damaged or leaking to avoid further damage to the motor controller module.

Fault Code Reading on Fisher and Paykel Top Load Washing Machines

I would first suspect a drain back up at your new house. Ocurring during the drain cycle . Check this first. Thanks

E11 Fill time too long. Refer to test (1).
E13 Water leak in tub or air leak in air bell. Refer to test (2).
E21 Water not pumping out fast enough. Refer to test (3).
E23 Drain pump relay on control board failed, wire off pump or pump Replace console control board, wire or
defective. pump.
E24 Drain pump relay on control board failed. Replace console control board.
E31 Pressure sensor not communicating with control board. Refer to test (4).
E35 Pressure sensor indicates water overfill. Refer to test (5).
E36 Console control board problem. Replace console control board.
E38 Air chamber clogged or pressure sensor defective. Check air chamber, rpl press. sensor.
E41 Control board thinks the door switch is open. Refer to test (6).
E43 Console control board thinks the door locking device has failed. Refer to test (7).
E44 Console control board problem. Replace console control board.
E45 Console control board problem. Replace console control board.
E46 Console control board problem. Replace console control board.
E47 Console control board thinks the door PTC circuit is open in spin. Refer to test (7).
E48 Console control board thinks the door PTC circuit is closed. Refer to test (7).
E52 Bad signal from tacho generator. Refer to test (8).
E56 High motor current. Refer to test (9).
E57 High current on inverter. Refer to test (9).
E58 High current on motor phase. Refer to test (9).
E59 No tacho signal for 3 seconds. Refer to test (10).
E5A High temperature on heat sink caused by overloading. Test first-if bad-rpl speed control brd.
E5B High temperature on heat sink. Replace speed control board.
E5C High temperature on heat sink. Replace speed control board.
E5D Communication problem. Refer to test (11).
E5E Communication problem. Refer to test (11).
E5F Communication problem. Refer to test (11).
E66 Heating element relay failure. Refer to test (14).
E67 Input voltage on microprocessor incorrect. Refer to test (15).
E68 Current leakage to ground on heater or fuse opened. Refer to test (14 & 15).
E71 Wash NTC failure. Refer to test (15).
E74 Wash temperature does not increase. Wire off NTC - rpl water valve.
E75 Water temperature sensor circuit. Refer to test (12).
E82 Console control board problem. Replace console control board.
E83 Console control board problem. Replace console control board.
E91 Comunnication error between UI board and console control board. Refer to test (16).
E93 Console control board problem. Replace console control board.
E94 Console control board problem. Replace console control board.
E95 Communication error. Replace console control board.
E97 Console control board problem. Replace console control board.
E98 Console control board problem. Replace console control board.
EB1 Incoming power frequency out of limits. Refer to test (13).
EB2 Incoming line voltage above 130 VAC. Check voltage at outlet. If < 130VAC,
replace the console control board.
EB3 Incoming line voltage below 90 VAC. Check voltage at outlet. If > 90VAC,
replace the console control board.
EBE Console control board problem. Replace console control board.
EBF Console control board problem. Replace console control board.
EF1 Clogged drain pump. Unclog the drain pump.
EF2 Too much soap. Advise customer to reduce the amount
of soap they are using.