LG WM-2277HW Front Load Washer Logo
William Perry Posted on Nov 26, 2012
Answered by a Fixya Expert

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Drain pump won 't stop running

Washer would not drain. Removed drain pump and cleaned out alot of slug. Put pump back in started the washer and the drain pump is draining but will not turn off allowing the tub to fill with water.

1 Answer

Jorgie the appliance guy

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  • LG Master 5,639 Answers
  • Posted on May 25, 2015
Jorgie  the appliance guy
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Joined: Dec 20, 2014
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Washer fills with water then drains:

The critical question is. Is the water is just running down the drain but the pump isn't running. If it is being pumped out, and you can hear the pump running just the same as when it's emptying prior to spin then it could be aborting the wash because it is, or it thinks it's overheating. ( due to defective water temperature switch)

If the pump is failing to shut off then there is something wrong with the electronics. If your washer is a mechanical timer controlled device then you may have a sticking switch (which may explain if switching cycles does something for you). But if you have an electronic timer then you may be experiencing a board failure, where a cycle is being commanded when it is not intended to by design.


If water isn't being pumped out, but just draining away all the time, the washer will keep detecting there isn't enough water inside and top up with more.
Modern washing machines should be sophisticated enough to realize something's wrong and abort with an error, but if not, it may continue washing or rinsing for a short while before losing enough water to trigger more coming in again. It can get stuck on this cycle indefinitely and it's called siphoning.
Siphoning occurs when the end of the drain hose is lower than the level of the water inside the washing machine.
Try raising the hose and see what happens.
Also the drain hose should have some type of air gap where it fits into the stand pipe. It should not have an air tight fit.

Again Either it's siphoning down the drain due to an issue with the plumbing, it's overfilling, or also if it ( THE WATER) overheats then in some machines the software will employ a fill and drain tactic to cool down the water. The important thing is to work out which of these different faults is causing the problem by careful observation.


Other switch's to check would be the water inlet valve and the water pressure switch with a multi meter for continuity or OHMS.

And in some modern washers that come with THERMISTORS:
One symptom of a washing machine that thinks it's overheating and thus fills and drains at same time ( possibly because of a faulty thermistor) is if it's filling with cold water and pumping out at the same time. This is covered in this articleWashing machine fills and drains at same timealthough the same symptom can be caused by other faults.

By the way my advice is free cuz God is good!






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5 Related Answers

onthejob5130

onthethejob1

  • 640 Answers
  • Posted on Dec 25, 2008

SOURCE: LG front load washer has blocked drain line which is located in

take top off remove three srcews in back ..remove 4 screws hold control console ,,dont remove connection just flip console on top of drum,,make sure unit is unpluged..your looking at 4 screws across to panel remove them open door remove spring wire clip around the out sid bellows where almost there..now careful down in the filter acess panel remove the frist screw the filter cover comes off after the cover is out remove the pump filter housing screw..and last remove thebottom panel screw,,remov panel,,pump on left is drain pump..pump on right is recrulation pump

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Anonymous

  • 1 Answer
  • Posted on Jun 05, 2009

SOURCE: Drain pump on LG Washer

Have the same problem , but when it gets to the drain cycle ( about 12 min left ) will chime and show an i con on display ( washer with a hose on bottom left with an X on it ) and it doesnt drain. I un plug and let sit for awhile , turn on and go to no spin and it will manually drain ( sometimes ) Do I need and New drain pump?

Anonymous

  • 1776 Answers
  • Posted on Aug 09, 2009

SOURCE: wm2688h will not drain anymore.

You need to take a flashlight and look into the suction port on the pump. Make sure the pump is not clogged and check the pump impeller. Make sure that no blades are broken or missing and the impeller should spin freely. If any blades are missing or broken on the impeller or if it will not turn freely, the pump will have to be replaced. Hopefully, it is just a clogged pump. Hope this helps and best wishes.

Anonymous

  • 82 Answers
  • Posted on Jan 22, 2010

SOURCE: how do you drain the drain pump in lg front load

There is a small panel on the bottom left front of the washer with a tab on the top middle holding it onto the front of the washer. depress this tab with a small flathead screwdriver and the panel will open downward. You will now see a small round black piece on the left with a flat screw head on it, about an inch in diameter. unscrew this about a quarter of a turn and it will come out with a small hose attached. This is connected to the drain pump. Have a shop vac ready, pull the black plug out of the hose and this will drain the pump. The larger round piece on the right, about 3 inches in diameter is your drain pump. After draining all the water unscrew it with your hand. When you get this out it will have a screen attached which needs to be cleaned at least once a year.
Please rate this post. Thank You.

Anonymous

  • 10865 Answers
  • Posted on Mar 08, 2010

SOURCE: Need to buy drain pump for LG washer WM1812CW but

Hello. you can order the LG parts from any home depot.

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Loose or broken belts could also prevent a washing machine from draining or spinning. Pull the washer away from the wall and, using the screwdrivers and wrenches, remove the back panel. Using the flashlight, visually check for any broken or loose belts. Replace any broken or loose belts. Although replacing washing machine belts is difficult, anyone who has replaced belts on a car, lawn mower or even a bicycle chain should be able to accomplish the task.
Another possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin.
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Bosch Vision 500 washer won't fill with water. i! Yesterday we got a E13 error with the washer. The door wouldn't unlock, so I removed the front panel to unlock it manually. I also cleaned out...

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You are right, E13 is a long drain time error and to solve this issue the pump filter assembly should be cleaned completely. There is a tiny hole you can stick a pin through in the access panel on the lower front right corner. Push a pin through the whole and turn the access panel counter clockwise and it will remove so that you can unscrew the plastic drain cap behind it. Remove the plastic drain cap and clear the drain behind it. After doing all these things if the issue returns then it means the drain pump is faulty and should be replaced. Hope this helps...please post back for further assistance.

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My washer will not drain, It completely stops when it hits the spin cycle.

Hello,

There are several reasons why a washing machine won't drain or spin. The cause could be something as easy as a clog or something difficult that will need a licensed repairman. Start with the simplest possible cause and work down to the more difficult causes.

Find some possible cause and how to solve the problem:

A washing machine won't spin if the water can't drain. Check hoses for any kinks or clogs that may prevent the water from draining. If a hose has kinks, try to straighten out the kinked hose. If it can't be straighten sufficiently, replace the hose. If hoses are not kinked, check for clogged hoses. This can be done by using the screwdrivers to remove the hoses and looking for clogs or running a water hose through the clogged hose to remove the clog. Use the rags and bucket to clean up the water that comes out of the hoses when they are disconnected. Once the clog is cleared, put the drain hose back into place. The washer should drain and spin now if a clogged or kinked hose was the problem.

If the washer still won't drain or spin, check to see if the lid is not closing all the way or if the lid switch is not clicking into place. Close the lid and make sure that it closes all the way down. When the lid closes, the lid switch should click. If there is no clicking sound, then the switch may need to be replaced. Follow manufacturer's directions for replacing the switch. If the lid does not close all the way, visually check for signs that the lid is bent. If bent, try to bend it back into place.

Loose or broken belts could also prevent a washing machine from draining or spinning. Pull the washer away from the wall and, using the screwdrivers and wrenches, remove the back panel. Using the flashlight, visually check for any broken or loose belts. Replace any broken or loose belts. Although replacing washing machine belts is difficult, anyone who has replaced belts on a car, lawn mower or even a bicycle chain should be able to accomplish the task.

Another possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin.

If all of the above steps fail to produce a washing machine that drains or spins, then it is time to call a professional repairman. Use the screwdrivers and wrenches to replace the panel on the washer and push it back against the wall.

Regards.
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Based upon your description, the drain pump has either failed or the pump filter has become clogged.
To check the pump, remove the bottom access panel. There you will find access to the pump clean-out.(Large,white screw cap) BE READY TO CATCH LOTS OF WATER. CAREFULLY AND S_L_O_W_L_Y unscrew the pump clean-out, catching and discarding the water. When the water flow finally stops, completely remove the clean-out filter. Inspect the clean-out filter, the drain hose from the tub as well as inside the pump impeller for any additional debris.

If you need further assistance, let me know
Regards,
reg501

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